Studio Lead at Pure Barre Westford

Bellevue, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

25.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

High-Energy, Outgoing Personality, Multitasking, Sales-Driven Mindset, Confident Communicator, Customer Service, Hospitality, Organized, Reliable, Independent, Fitness Experience, Wellness Experience, Boutique Service Experience

Industry

Description

Benefits: Employee discounts Opportunity for advancement Training & development Role Overview The Studio Lead is the onsite leader for their assigned studio location and plays a critical role in creating a high-energy, welcoming, and results-driven environment. This position is responsible for delivering an exceptional member experience, supporting daily studio operations, and driving in-studio membership sales. This role is ideal for someone who thrives in a fast-paced setting, enjoys talking to people, can juggle multiple priorities at once, and brings positive, outgoing energy to the studio every shift. The Studio Lead is the primary point of contact inside the studio and helps ensure the studio runs smoothly while sales and service standards are consistently met. Schedule may vary based on studio needs and includes evenings and weekends. Essential Job Duties: Studio Operations & Environment Maintain a clean, organized, and presentation-ready studio environment Ensure lobby, studio, equipment, and retail areas meet brand standards Support opening and closing procedures when scheduled Troubleshoot daily studio issues and escalate operational needs to leadership Assist with light inventory organization and retail upkeep Lead Management & Sales Execution Manage incoming leads daily through phone calls, texts, and email follow-up Book first-time clients into introductory experiences and track attendance Conduct studio tours and confidently lead membership conversations Follow up on missed appointments and missed sales opportunities Maintain accurate CRM records and consistent follow-up cadence Execute win-back and retention outreach as requested Report sales activity and conversion progress as directed Partner with leadership to meet or exceed sales goals Member Experience & Retention Create a warm, energetic, and welcoming experience for every guest Learn member names and build genuine relationships Support introductory experiences before and after class Assist with retention touchpoints such as milestones, check-ins, and outreach Address and escalate member experience concerns appropriately Maintain a visible, hospitality-focused presence during peak class times Teacher & Schedule Support Communicate scheduling gaps or coverage needs to leadership Support smooth class transitions and studio flow as needed Provide real-time feedback related to class experience or operations Relay trends or observations to appropriate leadership partners Skills, Experience & Culture Fit High-energy, outgoing personality that thrives in a people-facing role Comfortable working in a fast-paced environment with frequent interruptions Strong ability to multitask, prioritize, and meet deadlines Sales-driven mindset with comfort initiating and closing conversations Confident communicator, both in person and over the phone Strong customer service and hospitality instincts Organized, reliable, and consistent with follow-up and task completion Able to work independently while remaining accountable to goals Fitness, wellness, or boutique service experience preferred but not required Physical Requirements Ability to move throughout the studio during shifts Ability to lift up to 20–25 pounds occasionally Comfortable standing and walking for extended periods Work performed in an active studio environment Equal Opportunity Employer We are an equal opportunity employer and value a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other status protected under Washington state or federal law. Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process and employment. Compensation: $20.00 - $25.00 per hour join the pure barre family. Pure Barre is more than just a workout; it’s a way of life. We are focused on improving, strengthening, and transforming the lives of our clients and always welcoming dynamic talent. If you’ve got what it takes and looking to join an amazing and passionate team, check out our open positions below or apply in person at your studio of choice. Pure Barre is proud to be an Equal Employment Opportunity and Affirmative Action employer. Pure Barre does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.” We are dedicated to providing a work environment free from discrimination and harassment where employees are treated with respect and dignity. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Pure Barre Corporate.

Responsibilities

The Studio Lead is responsible for delivering an exceptional member experience and supporting daily studio operations. They manage membership sales and ensure the studio environment is clean and organized.