Studio Manager

at  Lucid Motors

LEADING THE FUTURE IN LUXURY ELECTRIC AND MOBILITY

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
As a Studio Manager within a Lucid studio, your primary responsibility will be to directly manage, coach, develop and support a team with the successful articulation and delivery of the Lucid brand and ownership experience. This role will report directly to the Market Leader to lead the studio team and processes that enable the studio to achieve their targets.
They will be naturally organized with strong leadership skills and a focus on efficient and effective operations management.
Studio Managers must be agile and driven with an inclination for coordinating and developing all team members to consistently deliver exceptional customer experiences through education and enjoyable interactions. This role will be pivotal in providing organization, support and counsel to all members of the Studio team to ensure a seamless experience for all guests and members of the Lucid community.

CUSTOMER EXPERIENCE

• Leads, values, and inspires their team to prioritize customer service and deliver the Lucid experience to all customers.
• Responsible for ensuring all employees provide best-in-class experience in every interaction on the studio floor, in test drives, and through actively following up on leads
• Also acts as a Senior Studio Associate, handling high-potential customers
• Clientele management for VIP customers
• Your hands-on leadership will assist in coaching and training your team to deliver an exceptional experience that touches both the heart and mind of the customer.

QUALIFICATIONS

• 4-8 years of related professional experience.
• A Bachelor’s degree or equivalent in business, marketing or related discipline.
• Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
• Excellent communication, leadership and organizational skills.
• Penchant for nurturing and leading exceptional customer-oriented teams.
• Willingness to be hands-on with all Studio operations.
• Understanding of the importance of data.
• Sales driven and team oriented.
• Familiarity with CRM tools preferred.
• Ability to work evenings and weekends in a retail environment
• Valid driver’s license with no suspensions within the past year and obtain DMV Salesperson License.
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
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Please refer the Job description for details