Subaru Service Appointment Coordinator at AutoFair Automotive Group

Haverhill, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Phone communication, Email communication, Appointment scheduling, Computer skills, Microsoft Outlook, Microsoft Excel, Microsoft Word, Outbound sales, Verbal communication, Written communication, Time management

Industry

Motor Vehicle Manufacturing

Description

AutoFair of Haverhill is seeking a Service Appointment Coordinator to join our team. Are you passionate about helping customers? Are you bi-lingual and love to talk on the phone? Do you have phone and email skills? Apply today! Benefits: $20 per hour based on experience Rewarding Compensation Package Medical, Dental, Vision, Life and Disability 401 K Plan with company match Paid vacation World-class training and professional development Growth opportunities for career advancement Employee vehicle purchase plans Discounts on products and services Flexible Work Schedule Health and wellness Responsibilities: Interact with customers everyday by following up over the phone after a Service Appointment Listen to the customer, answer questions, and direct customers appropriately as they request. Schedule service appointments Advise on recommended maintenance Confirm scheduled & missed appointments Respond quickly to customer phone calls and Internet leads through online scheduling. Requirements: Must have strong computer skills, including Outlook, Excel and Word Must have strong customer service background Past Outbound sales experiences preferred Must have excellent verbal and written communication skills Must be punctual and reliable Must be willing to submit to a background check and drug test to employment Valid license and clean driving record required AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team. AutoFair Automotive Group offers opportunities with the following brands: Ford - Honda - Hyundai - Genesis - Subaru - Volkswagen AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Service Appointment Coordinator is responsible for scheduling service appointments and following up with customers via phone and email. They also advise customers on recommended maintenance and respond to online service leads.