SUBJECT MATTER EXPERT at ADP
Taipei, , Taiwan -
Full Time


Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Labor Pension, National Health Insurance, Labor Law, Payroll, Tax Rules, Client Relationship Management, Communication Skills, Interpersonal Skills, Excel, Word, HR Processes, Team Collaboration, Mentoring, Training, Attention to Detail, Professional Attitude

Industry

Human Resources Services

Description
* Work closely with client for accurate and timely labor pension, national health insurance, labor / employment insurances and tax (national taxes and regional taxes) related calculation * Coordinate closely with internal teams to ensure Client services and cases are monitored and delivered in and accurate, timely and professional manner. * Maintain client relationship to improve client’s satisfaction * Provide suggestions, counselling, and updates to Clients in areas of Labour Laws, labor pension, national health insurance, labor / employment insurances, Individual Income tax policy, HR processes etc. * Maintain internal services procedure manuals and business process documents * Participates in testing and validation of services and system upgrading * Assist Client Service Manager in reviewing and improving services processes and procedures * Participates in Clients meeting to provide expert professional Service advices. * Be capable of offering mentoring to new VA * Play as a general service advisor on-behalf of Team. * Assist Client Service Manager in providing Training to internal operation teams when necessary. * Support in SOC Qualifications * Bachelor degree or above in HR Management, Business Administration or related * With 5 years + hands on Payroll & Lodgement experience, or HR professional particularly in the area of C&B and labour law * Be familiar with salary structure, employment, Statutory benefit., payroll and tax rules * Good command of spoken and written English * Professional attitude, efficient, and attention to details * Good team spirit, communication and interpersonal skill * Good computer skills particularly in Excel, and Word * Good Team Player * Enjoy collaborating with Cross Function to win together  
Responsibilities
The Subject Matter Expert will work closely with clients to ensure accurate calculations related to labor pension, health insurance, and taxes. They will also maintain client relationships and provide expert advice on labor laws and HR processes.
Loading...