Overview:
GovCIO is currently hiring for a Submission Processing Lead to manage downstream digital operations including data extraction, business rule validation, and digital submission packaging within a federal government digitalization workflow. This position will be located in Washington, DC and will be a hybrid position.
Please note: The contract has not been awarded; this position remains unfunded and is contingent upon the award of the contract.
Responsibilities:

Oversees the digital pipeline that processes scanned documents into structured, validated submissions for a large federal digitalization initiative. This includes managing teams responsible for data extraction, AI model performance, business rule validation, and packaging for final submission to government systems or third-party endpoints. The role ensures high accuracy, efficiency, and compliance with processing requirements and data quality standards.

• Lead all post-scan processing operations across 90M+ annual submissions.
• Create, conform, and update (as required) standard operating procedures across numerous groups of vendor processing groups.
• Oversee structured data extraction pipelines from scanned images, including OCR, ICR, and classification models.
• Drive performance and tuning of AI/ML models, including monitoring field accuracy, misclassification rates, and rejection causes.
• Validate outputs (XML, JSON, metadata) against client provided schemas and business rule sets, coordinating updates as needed.
• Ensure compliance with critical quality standards.
• Coordinate with the Functional Lead to test against evolving IRS style sheets and validation logic.
• Monitor submission packaging and delivery to client systems.
• Monitor rejections, ingestion failures, and transmission logs; implement remediation, resubmission, and root cause analysis.
• Manage performance reporting and support client audits or quality assessments related to digital submission fidelity.
• Maintain alignment with compliance requirements and support data reconciliation procedures.

Qualifications:

REQUIRED SKILLS AND EXPERIENCE

• Bachelor’s with 12+ years (or commensurate experience).
• 8+ years in digital processing, forms automation, or data validation roles, ideally in a federal or regulated industry.
• Demonstrated experience leading high-volume OCR/ICR data extraction and transformation operations.
• Hands-on experience tuning or evaluating AI/ML models for document parsing, classification, or entity recognition.
• Strong grasp of quality assurance principles, including statistical sampling, validation controls, and audit trail requirements.
• Experience interfacing with submission gateways and managing secure data transmission protocols.

PREFERRED SKILLS AND EXPERIENCE

• Knowledge of XML/JSON formatting, and file packaging for secure transmission.
• Experience working alongside software architects, product managers, and QA analysts in integrated workflows.
• Exposure to Cloud environments and FedRAMP certification programs.
  Clearance Required:
  Ability to obtain and maintain a Suitability/Public Trust clearance.
  Company Overview:
  GovCIO is a team of transformers-people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
  But we can’t do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

• Lead all post-scan processing operations across 90M+ annual submissions.
• Create, conform, and update (as required) standard operating procedures across numerous groups of vendor processing groups.
• Oversee structured data extraction pipelines from scanned images, including OCR, ICR, and classification models.
• Drive performance and tuning of AI/ML models, including monitoring field accuracy, misclassification rates, and rejection causes.
• Validate outputs (XML, JSON, metadata) against client provided schemas and business rule sets, coordinating updates as needed.
• Ensure compliance with critical quality standards.
• Coordinate with the Functional Lead to test against evolving IRS style sheets and validation logic.
• Monitor submission packaging and delivery to client systems.
• Monitor rejections, ingestion failures, and transmission logs; implement remediation, resubmission, and root cause analysis.
• Manage performance reporting and support client audits or quality assessments related to digital submission fidelity.
• Maintain alignment with compliance requirements and support data reconciliation procedures