Start Date
Immediate
Expiry Date
04 Dec, 25
Salary
0.0
Posted On
05 Sep, 25
Experience
2 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Written Communication, Wifi, Internet, Customer Service, It
Industry
Information Technology/IT
OEC Fiber, located in Norman, OK, is taking high-speed fiber services where no one else will. Powered by Oklahoma Electric Cooperative, OEC Fiber brings the power of high-speed fiber services right to the front door of homes and business. We are proud to provide affordable and reliable high-speed fiber services coupled with some of the most exceptional customer service in the area. We offer competitive pay, an excellent benefits package including medical, vision, and dental insurance, retirement options, as well as paid vacation and sick leave.
We are currently accepting applications for Subscriber Support Representative in our Fiber & Broadband department. This is a full-time, in-office position located at OEC headquarters in Norman, OK. The Subscriber Support department is staffed 8 am - 8 pm, Sunday - Saturday and the normal shift for this position may include weekends, evenings, and some holidays.
The Subscriber Support Representative is responsible for assisting residential and commercial subscribers in the technical use and operation of OEC Fiber products, services, and equipment. Employees in this position utilize various methods of communication to provide excellent service through efficient Tier I technical troubleshooting and problem resolution.
IDEAL CANDIDATES MEET THE FOLLOWING QUALIFICATIONS: