Subscription Renewals Representative - Asia (Malaysia based) at CommVault Systems Ltd

, , Malaysia -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Renewal sales, Inside sales, SaaS, Customer engagement, Salesforce, Negotiation, Analytical skills, Relationship building, Upselling, Cross-selling, Forecasting, Communication, Consultative sales, Conflict resolution, Data protection, Cyber resilience

Industry

Data Security Software Products

Description

Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. As a Subscription Renewals Sales Representative, you will play a pivotal role in driving customer retention and growth within a defined territory. Focused on achieving sales targets by renewing existing Commvault customers, you will lead efforts in the Land-Adopt-Expand-Renew journey to ensure continued success and value realization. This is an inside sales role that relies heavily on proactive customer engagement through telephone, video conferencing, and email communication. Your ability to build relationships, identify opportunities, and close sales independently will directly impact Commvault’s recurring revenue streams. What You Will Be Doing: Customer Engagement: Maintain consistent and meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction. Renewal Scoping: Assess current and future customer environments, presenting multi-year subscription renewal options that align with their evolving needs. Upsell and Cross-Sell: Identify and close additional opportunities during renewal discussions, ensuring that customers maximize their investment in Commvault solutions. Collaboration: Partner closely with Field Sales Account Executives, Customer Success Managers (CSMs), Partners, and Distributors to align strategies and deliver seamless customer experiences. Conflict Resolution: Navigate challenging situations with professionalism, creating actionable paths to resolution while securing stakeholder buy-in. Process Improvement: Actively contribute to the development of new processes, embracing innovation within a results-driven framework. Follow-Through: Execute all follow-up actions from meetings to ensure customer satisfaction and successful deal closure. What You Need to Be Ready: A minimum of 4 years’ experience in renewal sales or inside sales. An energetic, self-starting mindset with a consultative sales approach. Renewal experience working with SaaS /software customers A proven ability to drive high transaction volumes and increase sales revenue. Exceptional verbal and written communication skills to engage customers effectively. A results-driven attitude with strong analytical and negotiation skills. Comfortable working in a collaborative, team-oriented environment. Demonstrated ability to manage territories, ensuring accurate forecasting and deal execution. Experience with Salesforce (SFDC) is highly preferred. Professional fluency in English (written and spoken); Malay, Mandarin, Cantonese, or Bahasa desirable. #LI-AL1 Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com. Commvault's Privacy Policy

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Responsibilities

You will drive customer retention and growth by managing subscription renewals and identifying upsell or cross-sell opportunities within a defined territory. This role involves proactive engagement with customers via phone, video, and email while collaborating with internal teams to ensure seamless service delivery.