QUALIFICATIONS REQUIRED:

• Post secondary education in business, finance, or a related field is an asset
• 2+ years of experience in subsidy administration, collections, accounts receivable, or financial coordination
• Strong organizational, problem-solving, and communication skills
• Ability to handle sensitive and confidential information with discretion
• Knowledge of relevant subsidy programs (e.g., childcare, housing, or government assistance) is a strong asset
• Proficiency in Microsoft Office and financial software (e.g., Sage Intacct, Excel, database systems).
• Sensitivity to the needs of the vulnerable population with disabilities, including challenges in cognition
• Satisfactory Police Vulnerable Sector Check
• Must work in a safe manner and promote the health and safety of all staff, volunteers, clients and the community as outlined within CCD policies
  Compensation: Starting at $46,000 annually; three (3) weeks’ vacation per year of work (pro-rated to hours worked); 9 paid (including stat) holidays, 3 float days; health, insurance, and pension benefits when eligible.
• Pay will be commensurate based on education and experience

• Processes and manages subsidy applications, approvals, renewals, and terminations;
• Verifies eligibility and maintains accurate documentation for all subsidy recipients;
• Communicates with clients and external agencies to ensure timely submission and processing of subsidy-related paperwork’
• Tracks and reconciles subsidy payments and ensures accurate billing and reporting;
• Monitors outstanding accounts receivable and follows up on delinquent payments;
• Communicates with clients regarding balances, payment arrangements, and financial assistance options;
• Maintains detailed records of all communications, payment plans, and collection activities;
• Collaborates with finance and billing teams to ensure accurate invoicing and account reconciliation;
• Escalates unresolved or severely delinquent accounts in accordance with company policy;
• Prepares and maintains regular reports on subsidy utilization, collections performance, and account status;
• Ensures compliance with all applicable laws, regulations, and internal policies;
• Supports audits or reviews by providing necessary documentation and reports