JOB SUMMARY

We are seeking a dedicated and experienced Team Supervisor to lead our dynamic team in a fast-paced hospitality environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional service. As a Team Supervisor, you will be responsible for overseeing daily operations, ensuring food safety standards are met, and fostering a positive work atmosphere that encourages collaboration and excellence.

• Training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Checking in deliveries, order matching and daily banking
• Prepare required paperwork in relation to stock and sales.
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance to Subway® and council guidelines
• Perform inventory management and stock control including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
• Implement in store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs.
  Successful Candidate will be required to work a mixture of days/weekends/evenings.
  Job Types: Full-time, Permanent
  Pay: £12.21-£13.00 per hour
  Expected hours: 30 – 35 per week

Benefits:

• Company pension
• Flexitime
• On-site parking

Work Location: In perso