WE HAVE AN EXCITING OPPORTUNITY FOR A SHIFT SUPERVISOR / TEAM LEADER TO JOIN OUR SUBWAY FRANCHISE AT OUR SWITCH ISLAND RETAIL PARK STORE.

Subway is expanding in the UK. opening stores just around the corner from you, we are looking for people that are as passionate about customers and love food!
As a Supervisor / Team Leader you will be the face of the Subway brand, with a winning smile, warmth and friendly attitude you will ensure that your team show motivation and make fantastic sandwiches quickly, efficiently and just how the customer likes it! You will take pride in your role and ensure that their gold standard of ingredients is maintained!

THE ROLE

Supervisors / Team Leaders play an essential part in ensuring stores run efficiently and with service at the heart of every shift. You are the face of our vibrant and fun business bringing the brand to life and ensuring our customers receive the service and high quality food they have come to expect.
With a great attitude and a love of customer service you will delight in making fresh, quality sandwiches for your customers and motivating your team to do the same. You will be fanatical about fresh produce, cleanliness and always give a friendly greeting.
Managing a shift in this small yet busy team, you will be using your initiative to make decisions and enjoy this fast paced food environment. You will enjoy supervising a team and directing them on you shift, actively managing customer satisfaction, product quality and overall store performance.

MAIN DUTIES:

• Ensures the team is motivated and provides a service focused environment
• Trains and coaches the team and leads by example
• Staff rotas and shift patterns
• Assist the Store Manager with stock control and ordering
• Ensure cleaning schedules are in place and followed by staff in order to maintain high standards
• Ensure and maintain high standards of cleanliness and hygiene making routine checks in line with company procedures
• Greets customers and provides a welcoming and friendly store environment
• Prepares ingredients and delivers exceptional quality sandwiches in a timely manner
• Demonstrates a real understanding of the menu items and can explain it to customers in an enthusiastic manner – is able to train new starters
• Cash management, giving change, recording orders, cashing up
• Ingredient management during the shift
• Food handling and preparation according to the brand formula
• Manages quality control