Success Programs CSA Manager at Microsoft

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cloud Solution Architecture, AI Transformation, Governance, Operations, Adoption, FinOps, Customer Success, Microsoft Cloud, Team Leadership, Innovation Solutions, Operational Excellence, Long Term Loyalty, Cross-Company Alignment, Customer Experience, Human Expertise, Digital Transformation

Industry

Software Development

Description

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty. We are looking for a Cloud Solution Architect (CSA) Manager who is passionate about the need for People & Process to enable our customers’ AI transformation on the Microsoft Cloud. You will lead a team of CSAs leveraging Microsoft Cloud and professional subject matter expertise helping customers achieve business value from their Microsoft investments by focusing on areas such as governance, operations, adoption, Copilot, AI, FinOps, and more. This role is flexible in that you can work from home with up to 50% customer travel. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Lead a team of Cloud Solution Architects to help customers achieve business value from their Microsoft investments. Focus on areas such as governance, operations, adoption, and AI transformation.