Are you ready to take on a leadership role in the vibrant world of hospitality? We’re looking for a proactive and passionate Accommodation Manager to deliver outstanding guest experiences while ensuring smooth and efficient operations. If you thrive in fast-paced environment and have a passion for exceptional service, we’d love to have you on board!

ABOUT US:

Destiny Student specializes in offering summer tourist accommodation in student buildings across the UK and Ireland. We are recognized for maintaining high standards throughout our business operations. Our commitment revolves around providing value-for-money accommodation and friendly service to our customers. During the three months of summer, we transform purpose built student accommodations into a pop-up hotel/hostel service, hosting tens of thousands of guests. Our dedication extends to providing onsite training and ensuring our staff gain valuable hands-on experience while also fostering an enjoyable work environment through regular social events and activities designed to strengthen team.
This role is a fantastic CV Booster!
Fixed Term Contract
Start Date: 19th May 2025
End Date: 7th September 2025

WORK DETAILS AND BENEFITS:

• Live In Accommodation at an Affordable Rate: This is a great opportunity for anyone looking for a summer job and wanting to work and experience living in another city.
• Free Hostel Stays: Explore our other cities with complimentary stays for our dedicated team members.
• Family & Friend Discounts: Extend the hospitality to your loved ones with special discounts for family and friends.
• Employee Recognition: Your hard work doesn’t go unnoticed – be a part of a workplace that values and recognizes its team.
• Discretionary Performance-Based Bonus: Recognize and reward exceptional performance with our discretionary bonus program.
• Tour Partnership Programs: Enjoy exclusive opportunities to partner with local tours and experiences.
• Team Events: Foster camaraderie and team spirit through engaging and enjoyable team events. The social aspect of the job is a key highlight for past team member, with popular events and activities that make it easy to form friendships and enjoy a supportive, vibrant workplace.
  Join Destiny Student for not just a job, but a fulfilling experience with a range of perks and benefits that enhance your work and life.

What we are looking for: We value attitude as much as experience! Ideal candidates will have:

• Proven Leadership Experience: A solid background in a managerial role within the hospitality industry, with a track record of success in team management and guest satisfaction.
• Inspiring Leadership Skills: The ability to lead from the front, set a positive example, and create a collaborative and motivated team environment.
• Strong Communication: Clear and effective communication at Senior Level with Destiny Student Team (Head Office, Destiny Management, staff) and various stakeholders in our business (Building team, cleaning and linen companies)
• Organized and Detail-Oriented: Capable of multitasking effectively, maintaining oversight of all hotel operations, and ensuring every detail is managed seamlessly.
• Computer Skills: Confident in using Microsoft Word, Excel, and adaptable to various software tools for daily computer work. Knowledge of hospitality software and booking systems is a big plus.
• Work Ethic: Reliability, problem-solving resilience, and exceptional time management
• Language Skills: Strong English language skills in speaking, reading, and writing are necessary. Additional language skills, such as Spanish, Italian, French, German, or Cantonese, are a big bonus!
• Willingness to Learn: Most skills can be taught – we value your positive attitude and eagerness to grow

As the Accommodation Manager, you will be responsible for overseeing the day-to-day operations of your assigned building, ensuring a seamless and enjoyable experience for our guests. Key responsibilities include:
1. Customer Service Excellence: Upholding and enhancing our reputation for exceptional customer service by leading a team dedicated to meeting the needs of our diverse clientele.
2. Staff Management: Training and management of staff, fostering a positive and collaborative work environment.
3. Operations Oversight: Supervising the front desk, housekeeping, and maintenance teams to ensure efficient daily operations.
4. Reservation Management: Managing reservations, ensuring accurate and efficient booking processes.
5. Guest Relations: Handling guest inquiries, resolving issues, and actively seeking opportunities to enhance guest satisfaction.
6. Budget Management: Monitoring and managing the budget, optimizing operations, controlling costs and ensuring all reservations are prepaid and paid in full.
7. Stock Management: Efficiently managing the procurement, storage, and distribution of inventory to meet the hostel’s operational requirements.
8. Logging & Reporting: Accurately completing all required reports, including handovers, maintenance, guest interactions, lost property, and other relevant documentation to your Line Manager
9. Building Setup & Breakdown Management: Overseeing the setup and dismantling of the building for customer arrivals and departures.
10. Health and Safety Compliance: Ensuring adherence to health and safety regulations and maintaining a secure environment for guests and staff

What we are looking for: We value attitude as much as experience! Ideal candidates will have:

• Proven Leadership Experience: A solid background in a managerial role within the hospitality industry, with a track record of success in team management and guest satisfaction.
• Inspiring Leadership Skills: The ability to lead from the front, set a positive example, and create a collaborative and motivated team environment.
• Strong Communication: Clear and effective communication at Senior Level with Destiny Student Team (Head Office, Destiny Management, staff) and various stakeholders in our business (Building team, cleaning and linen companies)
• Organized and Detail-Oriented: Capable of multitasking effectively, maintaining oversight of all hotel operations, and ensuring every detail is managed seamlessly.
• Computer Skills: Confident in using Microsoft Word, Excel, and adaptable to various software tools for daily computer work. Knowledge of hospitality software and booking systems is a big plus.
• Work Ethic: Reliability, problem-solving resilience, and exceptional time management
• Language Skills: Strong English language skills in speaking, reading, and writing are necessary. Additional language skills, such as Spanish, Italian, French, German, or Cantonese, are a big bonus!
• Willingness to Learn: Most skills can be taught – we value your positive attitude and eagerness to grow.