Crealy Theme Park & Resort is the South West’s largest family theme park which offers over 60 rides and attractions.
At Crealy, we’re excited to be growing our team! We’re seeking individuals to join our dynamic and supportive workplace. You’ll enjoy fantastic rewards such as Friends and Family passes, discounted tickets, flexible schedules, and excellent opportunities for career growth.
The park prioritises teamwork, training, and staff development and promotes an environment where employees feel appreciated and inspired.
An exciting new role has opened within our Annual Pass Membership Team. We are looking for a well organised, enthusiastic and self-motivated person to provide support in our Annual Pass Hub with responsibility for sales, retention and growth of the resort’s £1m+ Annual Pass business. You will enjoy working in a fast-paced sales environment, with the sole purpose of providing families with never ending moments of joy.

The day-to-day duties involve:

• Employ sales techniques to encourage guests to take out an Annual Pass
• Provide a consistent message to all potential Annual Pass guests
• Process new sales transactions, updates to passes and renewals efficiently
• Provide a warm and welcoming space for potential Annual Pass Members
• Ensure all Annual Pass sales areas are open and ready to operate in a timely manner
• Promote and sell Annual Passes outside the hub environment as directed by Annual Pass Supervisor
• Work towards agreed daily sales targets
• Deliver excellent customer service, and a consistent customer journey
• Ensure that all company GDPR procedures and policies are strictly adhered to
• Always display exemplary conduct and demonstrate your knowledge of the company values

• Employ sales techniques to encourage guests to take out an Annual Pass
• Provide a consistent message to all potential Annual Pass guests
• Process new sales transactions, updates to passes and renewals efficiently
• Provide a warm and welcoming space for potential Annual Pass Members
• Ensure all Annual Pass sales areas are open and ready to operate in a timely manner
• Promote and sell Annual Passes outside the hub environment as directed by Annual Pass Supervisor
• Work towards agreed daily sales targets
• Deliver excellent customer service, and a consistent customer journey
• Ensure that all company GDPR procedures and policies are strictly adhered to
• Always display exemplary conduct and demonstrate your knowledge of the company value