THE OPPORTUNITY:

During the summer, Pollock Halls of Residence welcomes visitors from around the globe. We are seeking enthusiastic and positive individuals to join our busy housekeeping team. You will provide a flexible, customer-focused service across our accommodation, playing a key role in maintaining excellent standards of cleaning and customer care for all our visitors and guests.
As a Summer Housekeeping Coordinator, you will be involved in distributing tasks to our teams of domestic assistants/cleaners, checking that our accommodation and facilities meet our high standards of cleanliness as well as ensuring that our customers’ needs are met and guests enjoy a comfortable stay at all times. You will also be responsible for cleaning to a high standard bedrooms, bathrooms, kitchens, and public areas within your remit.
You should possess excellent organisational skills and have previous experience in housekeeping or hospitality. A keen eye for detail and a passion for delivering excellent service are essential. Outstanding customer service skills and the ability to communicate effectively and professionally with a wide range of colleagues and customers are required. Experience in workload allocation to team members is essential. Supervisory skills are desirable
This post will be appointed at Grade UE02, step 2 which is £22,995 per annum (pro rata if part time), plus 5% premium band to reflect flexible working.
Please note that this role requires weekend work on a rota basis for the duration of your contract.
You must be able to commit to the entire fixed term period of employment.

YOUR SKILLS AND ATTRIBUTES FOR SUCCESS:

• Strong attention to detail and excellent time management skills
• Experience in supervising staff and able to allocate workload efficiently to meet daily targets
• Flexibility to work varying shift patterns and hours, including evenings, weekends, and peak seasonal periods, as required by business operations
• Experience in providing outstanding cleaning/housekeeping servicesAbility to follow written and verbal instructions & communicate in a professional manner
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