WHO ARE WE LOOKING FOR?

We are seeking an enthusiastic individual to join our Customer Relationship Management teams, where you will gain comprehensive insight into our sales and distribution strategies, customer relationship management practices, account management, and support management. This role will provide you with an in-depth understanding of our customer engagement processes, as well as hands-on experience in driving sales growth, managing key accounts, and delivering exceptional customer service.

SKILLS AND EXPERIENCE….

• Strong academic performance in any discipline.

• Naturally curious and inquisitive.
• Demonstrates empathy: being able to put yourself in other peoples’ shoes and to show care and concern for others around you.
• A problem solver, who is open to innovation and will challenge the status quo to get the best result.
• Strong time management and organisational skills.

A BIT MORE ABOUT WHAT YOU WILL BE DOING….

Gain an insight into:

• The core elements of our Customer Relationship Management teams, including areas such as sales and distribution, customer relationship management, customer account management, and customer support management.
• The various aspects of sales and distribution, including how we develop and implement strategies to reach and engage potential customers, and drive sales growth.
• Customer relationship management, including how we build and maintain strong relationships with customers and partners, understand their needs, and ensure their satisfaction.
• Customer account management, including how we manage key accounts, address customer issues, and ensure the delivery of value-added and digital services.
• Customer support management, including how we handle customer inquiries, provide effective support, and manage client reporting to ensure transparent communication and service excellence.