Summer Intern - Dairy Customer Support

at  Nutreco

QUALIFICATIONS:

• Currently pursuing a degree in agriculture or a related field is a must.
• Knowledge of dairy farming practices and industry trends.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proactive problem-solving and decision-making abilities.
• Familiarity with customer relationship management (CRM) tools is a plus.
• Proficiency in Microsoft applications and Excel is an asset.

JOIN OUR PURPOSE - FEEDING THE FUTURE

Nutreco is a member of the SHV family, and we are committed to ‘Feeding the Future’ through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to advancing livestock health and productivity through cutting-edge solutions.
Trouw Nutrition is seeking a motivated and enthusiastic Summer Intern to join our Ruminant Team as a Dairy Customer Support specialist. In this dynamic role, you will play a crucial part in providing support to our existing dairy customers and fostering new business relationships. This is an excellent opportunity for a student currently studying a field aligned with agriculture to gain hands-on experience and contribute to meaningful projects.
About The Role: Support and grow our dairy customer base while gaining hands-on agricultural experience

RESPONSIBILITIES:

• Customer Relationship Management:
• Build and maintain strong relationships with current dairy customers.
• Respond promptly to customer inquiries and concerns, ensuring customer satisfaction.
• Identify opportunities for upselling and cross-selling products and services.
• New Business Development:
• Actively seek out and pursue new business opportunities within the dairy sector.
• Collaborate with the sales team to identify potential clients and market trends.
• Participate in outreach activities to expand the customer base.
• Value-Add Activities:
• Develop and implement value-added initiatives to enhance customer experience.
• Provide insights into industry best practices and emerging trends.
• Conduct training sessions for customers on product usage and optimization.
• Special Projects:
• Contribute to and lead special projects related to dairy operations.
• Work closely with cross-functional teams to achieve project objectives.
• Present findings and recommendations to the Central Ruminant Team.
• Sales Support:
• Assist sales representatives with their activities as needed.
• Provide technical expertise and product knowledge during customer interactions.
• Collaborate with the sales team to develop and deliver effective sales strategies.

EXPECTATION FROM THE ROLE:

• Build and maintain strong customer relationships.
• Enhance customer experience through value-added activities.
• Provide support and expertise to the sales team.
• A valid driver’s licence is required.
• Travel on farms and sites are required.
• The ideal intern is expected to begin in May to August 2025