[Summer Internship 2026] CEG Project Management Intern (Non-Technical) at Agoda

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Data Analysis, Communication Skills, Problem-Solving, Microsoft Excel, SQL, Numerical Acumen, Collaboration, Adaptability, Fast-Paced Environment

Industry

Software Development

Description

About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose - Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Get to know our team: The Customer Experience Group (CEG) of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with other subsidiaries of Booking Holdings and external partners all over the world. We are in a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance. The opportunity: Get to learn project management in the Customer Experience Group (CEG), where we support new business initiatives, improve and maintain the efficiency and effectiveness of processes, and lead changes to improve customer and partner experience. In this role, you'll get to: Facilitate collaboration and effective coordination across various Agoda departments and teams within CEG to achieve project milestones and support business initiatives. Uncover opportunities, analyze issues, identify risks, and propose solutions to be implemented Support projects aimed at improving and maintaining operational KPIs such as quality of service, partners satisfaction, productivity, costs, etc. Define and design action plans for initiatives in partnership with management team Resolve problems through data analysis and effectively communicate your findings Ensure calibration between project teams and other stakeholders as well as provide efficient and regular reporting to management Participate in the operational flow configuration, analysis aimed at improving processes, activity automation, and implementation of new product improvement. This is a hands-on position requiring independent data analysis using tools such as SQL, Metabase, ThoughtSpot, Tableau and/or build on a simplified JavaScript tool. Success in this role requires a strong combination of technical, analytical, project management, and communication skills. What you'll need to succeed: Currently enrolled as a 3rd-year student or below and will maintain student status throughout the internship period. Available to participate in the internship program from 25th of May to 31st July 2026 (10-week program). Proficiency in Microsoft Excel: Formulas and functions. Great English communication skills in both spoken and written forms. Structured logical thinking and problem-solving skills. Strong numerical acumen. Positive attitude and openness to learn and adapt. Ability to work in a fast-paced, dynamic, multicultural environment. It's great if you have: Proficiency in SQL and programming knowledge is highly advantageous. Discover more about working at Agoda Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/ LinkedIn https://www.linkedin.com/company/agoda YouTube https://www.youtube.com/agodalife Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Responsibilities

Facilitate collaboration across various Agoda departments to achieve project milestones and support business initiatives. Analyze issues, identify risks, and propose solutions to improve customer and partner experience.