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Summer Internship - Professional Services (AI Automation) at Loftware

Portsmouth, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

0.0

Posted On

15 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Ai Automation, Workflow Analysis, Ai Tools Application, Solution Building, Reporting Automation, Dashboard Development, Knowledge Management, Prompt Libraries, Process Streamlining, Productivity Improvement, Data Analysis, Systems Thinking, Collaboration, Adaptability

Industry

Software Development

Description

What You’ll Do * Partner with business leaders to analyze customer lifecycle and delivery workflows and identify AI automation opportunities * Research and apply AI tools and methodologies to real operational and customer engagement challenges * Build AI‑assisted solutions to summarize customer interactions, project activity, and outcomes * Automate reporting, dashboards, and health indicators to improve visibility and consistency * Develop knowledge management assets, templates, and prompt libraries to increase delivery productivity * Identify opportunities to streamline onboarding, adoption, and renewal communications * Quantify results by measuring time savings, efficiency gains, and operational improvements * Present your findings at the end of the internship in a presentation to the leadership team Impact You’ll Drive * Increased productivity and consistency across Professional Services * Improved data quality, reporting accuracy, and decision support * More scalable and repeatable customer engagement workflows * Actionable AI recommendations that support long‑term customer retention and operational excellence Ideal Background * Interest in Business, Customer Experience, Operations, or Technology * Analytical and systems-thinking capability * Ability to simplify workflows * Collaborative and adaptable

Responsibilities

The intern will partner with business leaders to analyze customer lifecycle and delivery workflows to identify and apply AI automation opportunities, building AI-assisted solutions for summarization and automating reporting. They will also develop knowledge management assets to increase delivery productivity and quantify operational improvements.