Summer Program Staff - Program Assistant/Floater at CATS Academy Boston

Braintree, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

19.43

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Flexibility, Responsibility, Cultural Sensitivity, Composure, Supervision, Coordination, Communication, Adaptability, Problem-Solving

Industry

Primary and Secondary Education

Description

Description Stafford House Study Holiday Program (SHSH) is part of CATS Global Schools (CGS) one of the leading providers of pre-university academic courses and English language courses hosting international students aged 12-18. The program is designed to provide short-term language courses with evenly balanced academics, social activities, sports and excursions in a safe, well-managed environment. Each year, Stafford House opens ‘pop-up’ schools in multiple locations across the US and UK. These schools focus on offering an all-inclusive language and cultural experience for juniors students (ages 10-18). In addition to daily ESL classes, Study Holidays students participate in a robust activities program that allows them to practice their English through sports and other social activities on campus as well as regular excursions to popular cultural & historical attractions within the New England area. In order to ensure that our students have an exciting, inspiring & safe experience, staff members will collaborate in the following areas: • Academics • Activities • Housing & Meals • Transportation • Student Welfare (health, safety, supervision, support) Program Assistants/Floaters wear many hats, including tour guide, chaperone & language mentor. They are responsible for ensuring that activities are both fun and safe for students. The dates of employment for this role are mid-June to early August 2026. Main Duties/Responsibilities: As a Program, Assistant/Floater, you will be responsible for stepping in to assist both the Student Activities Manager and the Residential Life Manager with their fluctuating needs each day. Activities may include: Attend student excursions as extra supervisory support Oversee the check-in and check-out procedures for newly arriving guests each weekend Make beds, coordinate with cleaning, laundry, and maintenance services to ensure that rooms are clean & ready for the turnaround to newly arriving guests Stay at the residence each night and be available to students in need of help (ex. lost keys, broken lamps, borrow cleaning supplies, etc.) Maintain constant correspondence with the housing coordinator (based in school) in order to communicate student issues or residence resource needs Answer the student emergency phone during off-hours Participate in on-site student activities, in order to promote school community Requirements Essential Qualities: • Enthusiasm & energy • Passion for sharing New England culture with international students • Flexible schedule - you will be required to work weekends and evenings • Responsible - you will be working with underage students • Ability to maintain composure in the face of difficult requests • Sensitivity to cultural differences among international students • Flexibility - this role's duties will vary day to day - you must be willing to adapt to meet fill in where the greatest need is each day • Legal eligibility to work in the U.S (we are unable to provide sponsorship for visas) Special consideration will be given to applicants with: • Previous experience in industry (ESL, Juniors Camps) • Strong communication skills in a language other than English • The ability to take on additional roles within the center, including teaching or residential supervision • Familiarity with the Boston/New England area Compensation: • $17.85-$19.43/hour • On-site housing provided • On-site meals provided Willingness and Ability to live our company values in the workplace: • Accountability – Takes responsibility, dedicated, committed, proactive, makes decisions. • Enthusiasm – Flexible, responsive, can-do attitude, honest, willingness to learn, positive in the face of challenges. • Creativity – New ways to improve, creates ideas and implements, looks at problems in different ways, solutions lead. • Team player – Friendly, punctual, reliable, respectful of co-workers, collaborates with colleagues. • Customer focused – Whether this is our students, colleagues or external contacts • Approachable, helpful, shows empathy, welcoming, organized, attention to detail, courteous

Responsibilities

Program Assistants/Floaters will step in daily to assist the Student Activities Manager and Residential Life Manager with fluctuating needs, which includes attending excursions, overseeing student check-in/check-out, and ensuring residence readiness. They must also remain at the residence nightly to be available for student emergencies and participate in on-site activities.