Sun Com Mobile LLC (Authorized Retailer for Cricket Wireless) Operations An at Sun Com Mobile

Sugar Land, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Reporting, Operational Strategy, Sales Performance Metrics, Inventory Management, Forecasting, KPI Monitoring, Performance Scorecards, Process Improvement, Excel, Google Sheets, Data Visualization, Communication

Industry

Telecommunications

Description

About Us We are a leading authorized retailer for Cricket Wireless operating multiple retail locations and focused on delivering affordable wireless services with exceptional customer experience. Our team is committed to operational excellence, data-driven decision making, and providing strong growth opportunities for our employees. Position Overview The Operations Analyst will support the leadership team by analyzing operational performance across retail locations, identifying improvement opportunities, and helping implement processes that drive sales growth, efficiency, and profitability. This role combines data analysis, reporting, and operational strategy to support a growing multi-store wireless retail business. Key Responsibilities -Analyze store performance metrics including sales, activations, upgrades, accessory attachment, and inventory -Build and maintain weekly and monthly operational reports and dashboards -Identify trends and operational issues and provide actionable recommendations -Support forecasting and planning for inventory, staffing, and promotions -Work with store leadership to improve sales performance and operational compliance -Monitor KPIs and develop performance scorecards for store managers -Assist in evaluating new store opportunities, operational initiatives, and process improvements -Coordinate cross-department reporting between operations, sales, and finance Qualifications Qualifications -Bachelor's degree in Business, Finance, Economics, Data Analytics, or related field -2--5 years experience in operations analysis, retail analytics, or business intelligence -Strong proficiency in Excel / Google Sheets (pivot tables, modeling, dashboards) -Experience with data visualization tools (Power BI, Tableau, or similar) preferred -Ability to translate complex data into clear business insights -Strong communication skills and ability to work with retail leadership teams -Retail, telecom, or multi-unit operations experience is a plus What We Offer -Competitive salary + performance bonus -Health benefits -Career growth opportunities in a fast-growing wireless retail organization -Collaborative, data-driven culture Ideal Candidate The ideal candidate is analytical, detail-oriented, and excited about improving performance across a multi-store retail operation through data, insights, and process improvement.

Responsibilities

The Operations Analyst will support leadership by analyzing operational performance across retail locations, identifying areas for improvement, and implementing processes to boost sales growth, efficiency, and profitability. Key duties include analyzing store metrics, building operational reports, identifying trends, and supporting forecasting for inventory and staffing.