JOIN US AND BE PART OF A REVOLUTIONARY TEAM MAKING A DIFFERENCE IN OUR COMMUNITY!

The Southwest Connecticut Mental Health System (SWCMHS), under the umbrella of the State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a qualified individual for the position of Supervising Clinician (PCN 126348) to join our team. This position will oversees clinical operations and directly supervise staff within the Community Based Services, Diagnostic and Evaluation unit in Bridgeport. Find out more information on this great opportunity below!

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
• relevant agency policies and procedures;
• mental health treatment, principles and values of community based care;
• psychiatric rehabilitation principles;
• entitlement and benefit programs;
• variety of intervention and support strategies;
• Knowledge of
• relevant state and federal laws, statutes and regulations;
• societal, cultural and gender issues and impact on mental illness;
• psychotropic medications;
• impact of housing and homelessness on the mentally ill;
• Considerable
• interpersonal skills;
• oral and written communications skills;
• facilitation, collaboration and conflict resolution skills;
• Ability to
• identify and articulate philosophical foundations for specific program models or service approaches;
• delegate authority;
• plan and organize effectively;
• integrate community resources into service planning;
• develop and maintain effective relationships with community representatives and staff;
• Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of professional health care experience in a psychiatric setting.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been at a lead level responsible for coordinating the work of a unit or team of professionals in a psychiatric setting.
NOTE: For state employees this experience is interpreted at the level of an Advanced Clinical Social Worker for social work discipline, Head Nurse for the nursing discipline, an Advanced Professional Counselor and an Advanced Marital and Family Therapist.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
• A Master’s Degree in a health care field related to one of the disciplines in the Special Experience may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

• Experience as a supervisor in behavioral health or psychiatric settings.
• Experience fostering inclusive, supportive team environments informed by co-occurring substance use disorders along with trauma-informed principles.
• Experience with EMR systems and behavioral health documentation workflows.
• Experience with crisis response and high-stakes decision-making while in an outpatient mental health setting.
• Experience conducting performance evaluations and mentoring clinical staff.
• Experience utilizing clinical data analytics and outcome metrics to enhance practice and inform program development.
• Bilingual, Spanish speaking

SPECIAL REQUIREMENTS

• Incumbents in this class must possess and retain a current license as a Clinical Social Worker, a licensed Marital and Family Therapist, a licensed Professional Counselor, or as a Registered Nurse in the State of Connecticut. The license required for direct supervision of clinical oversight will be dictated by the functions of the assigned unit or program.
• Incumbents in this class may be required to possess certification as a clinical supervisor by the Connecticut Certification Board.
• Incumbents in this class may be required to be bilingual or fluent in American Sign Language.
• Incumbents in this class may be required to travel.

WHAT YOU’LL BE DOING:

• Provide direct oversight and supervise the employees of this unit, including the Advanced Clinical Social Worker assigned as coordinator.
• Lead day-to-day operations to ensure timely and accurate client assessments including assessments of risk, documentation, and triage.
• Monitor staffing needs, adjust assignments, and manage workflow to maintain operational efficiency and prevent burnout.
• Facilitate interdisciplinary collaboration across departments to support coordinated patient care.
• Implement staff training initiatives grounded in trauma-informed care and evidence-based practices.
• Ensure compliance with institutional, state, and federal regulations (e.g., CMS, Joint Commission, HIPAA).
• Conduct staff evaluations, coach team members, and manage performance issues in alignment with HR standards.
• Apply clinical data and patient outcome metrics to inform unit performance, care protocols, and quality improvement initiatives.
• Engage patients and families with sensitivity and professionalism, upholding the institution’s commitment to patient-centered care, including a significant number of individuals who seek help from us are primarily or exclusively Spanish-speaking.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for providing supervision and direction of a clinical unit.

EXAMPLES OF DUTIES

• Schedules, assigns and oversees work of staff;
• Assists in developing unit goals and objectives;
• Assists in recruitment, selection, training and development of staff;
• Conducts performance evaluations;
• Determines priorities and plans, coordinates and supervises unit activities;
• Develops relationships with and acts as liaison to other operating units, agencies and outside officials, community representatives and customers;
• Assists in mediating conflict impacting on service recipients;
• Assists in ensuring staff ability to access and employ community resources;
• Assists in integrating community resources into service planning and delivery;
• Identifies barriers and assists in developing strategies and solutions for improving client care;
• Prepares reports; may assist in developing performance standards;
• May prospectively review and monitor client care for clients to determine clinical necessity and effectiveness of care;
• May educate providers on principles of managed care and its impact on client care;
• May perform clinical direct care duties as needed;
• Performs other related duties.