Supervisor - Accounting & Eligibility (On-Site) at Northwest Administrators, Inc.

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

8548.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Organizational Skills, Analytical Skills, Communication Skills, Coaching, Problem Solving, Time Management, Performance Management, Quality Control, Workflow Management, Technical Proficiency, Customer Service, Team Development, Training, Multitasking, Empathy

Industry

Financial Services

Description

Do you have a passion for providing quality, outstanding customer service and continuous improvement? Are you a compassionate leader interested in coaching and developing your team? What you'll be doing... Leading by example, the Accounting & Eligibility (A&E) Supervisor ensures department's service levels are met through timely and accurate completion of team's assigned functions and procedures, and application of quality control procedures and workflow management. Responsibilities include, but are not limited to: Develop a deep understanding of assigned client benefit plans and operational functions Meet or exceed performance expectations (KPIs, industry standards, client expectations, etc.) Report team KPI’s and dashboards along with actions plans to meet goals as needed Ensure all accounts are balanced and reconciled within appropriate timeframe Review rate increases, refund requests, employee output, and various reports Effectively manage employees: timekeeping/payroll, workload balance, performance reviews, reward/recognition, coaching/counseling Ensure all new employees are trained and functioning independently within 90 days of hire Who you are... Leader. Able to partner, influence, delegate and work effectively with all levels and experience Organized. Highly organized and able to multitask Analytical. Able to quickly assess and analyze problems and develop solutions Educated. Bachelor’s degree (highly preferred) or relevant work experience Technically Savvy. Proficient in Excel and Word, able to learn, other computer applications Communicator. Empathic, effective, confident, service-oriented communicator Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... Starting salary range of $6,445 - $8,548 per month. Pay is dependent on experience, skills, and qualifications. Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life insurance Optional benefits include health flex spending & dependent care assistance plans, pet insurance Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days) Generous 401k plan with company base contribution & match Work-Life Balance Equal Employment Opportunity NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation. Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Responsibilities

The Accounting & Eligibility Supervisor leads the team to ensure service levels are met through timely and accurate completion of assigned functions. Responsibilities include managing employee performance, training new hires, and ensuring accounts are balanced and reconciled in a timely manner.