Where You Come In

• You will directly supervise employees and carry out supervisory responsibilities in accordance with the
• organization's policies and applicable laws. You will guide, develop, and inspire others while aligning their growth with organizational goals. You are responsible for the overall direction, coordination, and
• evaluation of this AR team. Your responsibilities include interviewing, hiring, and training employees; planning,
• assigning and directing work; appraising performance; rewarding and disciplining employees;
• addressing complaints and resolving problems. You will oversee collection activity on accounts, cash receipts to customers’ accounts, and invoice corrections as needed. You work with IT department on process / procedural improvements.
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What Makes You Successful

• Identify individual strengths, provide targeted coaching, and create development plans that align with both team and organizational objectives.
• Assess and refine workload of AR team and apportion responsibilities for greater efficiency.
• Sponsor and support the development of process improvements to increase effectiveness of AR
• Coordinate inter‐departmental communication to ensure information is shared timely and accurately.
• Participate as Finance representative on cross‐functional initiatives.
• Monitor deadlines and adhere to expectations regarding Remote deposits, posting, collections
• and other activities.
• Verify that transactions comply with financial policies and procedures.
• Respond to payment inquiries and act as liaison between departments and vendors.
• Excel proficient
• Knowledge of accounting common practices
• Review customer accounts and correspond with consumers and businesses regarding past due invoices and over/short payments via emails, letters and telephone calls.
• Supervises staff on day-to-day cash posting
• Monitors and ensures all AR questions are addressed in a timely manner (AR Mailbox)
• Apply cash to customers’ accounts. Process refunds (to credit cards or via check) as needed.
• Create credit/debit memos to correct invoices already billed as requested.
• Work with Customer Service (refunds, disputes and general information)
• Sponsor and support the development of process improvements to increase effectiveness of AR team.
• Provide support requested during audits.
• Assumes and performs other duties as assigned.
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What You’ll Get

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community. A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.