Supervisor, Admin & Infra - India at Herbalife Nutrition

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

0.0

Posted On

07 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Skills, Technical Proficiency, Problem-Solving Skills, Customer Service, Cultural Awareness, Financial Management, Adaptability, Vendor Management, Budget Management, Compliance, Travel Management, Data Analysis, Continuous Improvement, Risk Management, Negotiation

Industry

Wellness and Fitness Services

Description

Overview THE ROLE Plan, coordinate, and complete a broad range of Administrative and Facility services that allow the organization to operate efficiently. This position will interface extensively with Associates and Senior Management and plays a vital role in the smooth operations of the Admin and Infrastructure team. The candidate should have the ability to manage a large group of diversified functions. They should be accomplished in managing multiple stakeholders and have a proven track record of consistently exceeding performance goals and managing operations in a demanding business environment. Experience in compliance, facilities management, vendor management, travel and transport management, with knowledge of the India market and business culture, is essential. Operations/Administration supports the Administration team and the firm through financial management, compliance management, client engagement, risk management, communication protocols, staff training/development, and process/technology improvements. Ideal Candidate should be inclusive, a team player, and demonstrate the ability to mentor, develop, and focus on professional growth and skill enhancement, accountability, vendor management, and scalability. Vendor Management: Ability to manage multiple service providers. Financial/Analytics: Work on budgets, Capex & Opex requirements, fixed and variable spends; should have an eye for costs and expenses. Strategic: Process-oriented, proactive, and able to take full ownership of deliverables. Compliance & Audit: Ensure compliance requirements are adhered to and conduct audits of access points. HOW YOU WOULD CONTRIBUTE 1. Travel Arrangements (Air and Ground Transportation) Booking: Arrange flights, hotels, car rentals, and other transportation. Itineraries: Create detailed travel itineraries for employees or clients. Visa Assistance: Assist with visa applications and other travel documentation. 2. Coordination Vendor Liaison: Work with travel agencies, airlines, hotels, and other service providers to secure the best rates and services. Schedule Management: Coordinate travel schedules to avoid conflicts and ensure timely arrivals and departures. Emergency Support: Provide assistance during travel disruptions or emergencies. 3. Budget Management Cost Control: Monitor and manage travel budgets, ensuring cost-effective solutions. Expense Tracking: Maintain accurate records of travel expenses and prepare reports. Negotiation: Negotiate with vendors for discounts and better deals. 4. Internal Customer Service Client Support: Address travel-related queries and provide support to employees/travelers. Feedback Handling: Collect and act on feedback to improve services. Personalization: Tailor travel arrangements to meet individual preferences and needs. 5. Compliance Policy Adherence: Ensure all travel arrangements comply with company policies and regulations. Documentation: Maintain proper documentation for all travel-related activities. Risk Management: Identify and mitigate potential travel risks. 6. Technology Use Travel Software: Utilize travel management systems and booking platforms. CRM Tools: Use customer relationship management software to track interactions and preferences. Data Analysis: Analyze travel data to identify trends and optimize processes. 7. Continuous Improvement Industry Trends: Stay updated with the latest travel industry trends and best practices. Training: Provide training and support to team members on travel management tools and procedures. Innovation: Implement new technologies and strategies to enhance efficiency. WHAT’S SPECIAL ABOUT THE TEAM Inclusivity: Creating an environment where everyone feels welcome. Work-life balance: Promoting a healthy balance between work and personal life. Continuous learning: Encouraging professional development and growth. Shared goals: Aligning individual objectives with team goals. Diverse perspectives: Valuing different viewpoints and expertise. Problem-solving: Working together to overcome challenges. Vision: Setting a clear direction and inspiring the team. Empowerment: Delegating responsibilities and trusting team members. Adaptability: Being flexible and open to change. SKILLS AND BACKGROUND REQUIRED TO BE SUCCESSFUL 1. Communication Skills Effective communication: Clearly convey information and instructions. Active listening: Understand and address employee needs and concerns. Professionalism: Maintain a courteous and friendly demeanor. 2. Organizational Skills Time management: Prioritize travel/transport requests and manage time efficiently. Attention to detail: Ensure accuracy in bookings and documentation. Multitasking: Handle multiple tasks simultaneously without compromising quality. 3. Technical Proficiency Travel Software: Familiarity with travel management systems like Amadeus and Sabre. CRM Tools: Use CRM software to track client interactions. Online Booking Platforms: Navigate and utilize various booking websites and apps. 4. Problem-Solving Skills Quick decision-making: Resolve issues promptly, such as flight cancellations or delays. Negotiation: Work with vendors to find solutions and secure the best deals. Contingency planning: Prepare for unexpected travel disruptions. 5. Customer Service Internal client satisfaction: Ensure a positive experience for travelers. Feedback handling: Address complaints and suggestions constructively. Personalization: Tailor services to meet individual client preferences. 6. Cultural Awareness Understanding norms: Be aware of cultural customs and etiquette. Sensitivity: Respect cultural differences and provide relevant recommendations. Global knowledge: Be familiar with international destinations and travel regulations. 7. Financial Management Budgeting: Manage travel budgets and expenses. Cost control: Optimize travel costs without compromising quality. Expense tracking: Maintain accurate records of expenditures. 8. Adaptability Flexibility: Adapt to changing travel trends and client needs. Innovation: Implement new technologies and practices to improve efficiency. Continuous learning: Stay updated with industry developments and best practices. Experience Minimum of 8 years in handling Travel, Transport, Compliance, and Events. Education Bachelor's degree or higher in Travel Management, Business Administration, or a related field. WORK ENVIRONMENT Flexible, adaptable, approachable, and proactive.

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Responsibilities

The Supervisor will plan, coordinate, and complete a range of administrative and facility services to ensure efficient operations. Key tasks include managing travel arrangements, vendor coordination, budget management, and ensuring compliance with company policies.