Department: Liquid Waste Services
Employee Group: Exempt
Location: Lake City Operations Centre, Burnaby
Salary Range/ Wage Rate: Management / Leadership, Level M1 ($113,977.62 - $ 134,055.72 annually)

THIS ROLE:

• Defines and administers strategies to improve service delivery and efficiency by overseeing staff that plan and schedule multi-discipline work teams, coordinate materials/supplies flow and management, organize external services, ensure accuracy of data warehousing and provide the required reporting to drive continuous improvement. Completes the full analytics journey from collating and analyzing data, building predictive/prescriptive models, creating visualization tools, and automating/implementing solutions that improve maintenance management practices within the approved budget.
• Ensures work performed is planned and scheduled with the required staffing, expertise, materials/supplies, and external services. Oversees materials/supplies procurement and inventorying, and ensures practices are managed in accordance with corporate and industry standards. Performs and supervises data analysis and reporting from various corporate systems to ensure accurate data collection processes, and efficient and effective delivery of maintenance services across the Division.
• Creates opportunities to optimize customer service, increase efficiency and performance, reduce greenhouse gases, and improve maintenance practices across the Division while maintaining standards for occupational safety and regulatory compliance through analytics, statistical and optimization modeling of data. Connects data sets, cleanses outliers/missing data and performs data transformations. Designs, develops, and implements data visualization dashboards using tools like Excel and Power BI that provide clear visibility into key performance indicators. Automates data use; preferably within business intelligence applications. Understands data structure and relationships across business systems (e.g.,EAM), and applies this knowledge in reporting and analysis using tools like Excel and Power BI. Applies trend and performance analysis to support forecasting and decision-making.
• Supervises the maintenance, operation, repair and installation of a wide variety of electrical, instrumentation and mechanical equipment at Metro Vancouver facilities when required. Initiates and implements modifications and upgrades to existing equipment and facilities. Addresses emergency repairs and prioritizes work considering operational and regulatory requirements. Employs new technologies in the preventive and predicative maintenance for troubleshooting, problem solving, leadership and decision making in regular and emergency operations & maintenance work. Oversees the emergency stand-by schedule to provide coverage.
• Hires, supervises, directs and develops staff, monitoring performance towards division, department, and corporate objectives. Communicates objectives, requirements and rationale both orally and in writing, while promoting collaboration, teamwork and respectful workplace behaviors. Reviews and develops annual work plans and priorities for staff. Continuously monitors work practices noting and addressing recurring issues. Trains divisional staff on continuous improvement methodologies.
• Ensures that all work is being performed in a safe manner, identifies and addresses safety concerns, provides training, guidelines or policies as well as participates in and may lead safety audits and accident investigations. Ensures safe work procedures are integrated in the work routines of staff and conducts regular safety meetings. Prepares written safety and emergency procedures and ensures lockout and confined space entry procedures are implemented as required.
• Analyzes budgets, staffing and business process metrics and makes strategic recommendations to stakeholders for continuous improvement. Assists peer Supervisors in forecasting and budget tracking by analyzing and trending data to assist in establishing and revising maintenance schedules and associated work plans. Engages and influences staff and stakeholders in solving problems.
• Performs other related duties as required including standby.