Supervisor Application Support
Do you have what it takes to help keep the lights on for our customers in communities across the province? Then joining the Newfoundland Power team could be part of your next adventure¿

WHO WE ARE

At Newfoundland Power, we’re passionate about delivering safe, reliable, and affordable electricity. Our roots in Newfoundland and Labrador go back over 140 years. Today, we’re part of Fortis Inc., a leader in the regulated gas and electric utility industry in North America. We are proud to employ over 650 talented people who are among the best in the industry.
We are committed to ensuring a supportive, inclusive and diverse culture where everyone feels safe and valued for who they are. Together, we strive to create an environment which is free of discriminatory barriers, where everyone is treated respectfully and equitably so they can thrive and bring their whole selves to work.
Everything we do is guided by our core values: People, Safety, Service, Respect, Teamwork and Innovation. We believe in going above and beyond to serve our customers and giving back to the place we call home is a longstanding tradition held by our employees. This could be the opportunity for you to continue to grow and develop your career.

• Lead the Application Support team in developing solutions and process improvements that support organizational objectives.
• Oversee project execution, coordinate team activities, and ensure high standards of service delivery and customer satisfaction.
• Lead the maintenance and enhancement of operational technologies and applications, including but not limited to Geographic Information System (GIS), Asset Management, Workforce Management, AVL, and Outage Management systems.
• Monitor key performance indicators (KPIs) to ensure high standards of service delivery and customer satisfaction.
• Participate in strategic road mapping to align activities with long-term business goals.
• Provide support to other Operations groups as needed