COMPANY OVERVIEW

BWT Logistics is a leading third-party logistics provider with over 40 years of industry expertise. Headquartered in Atlanta, GA, we operate across multiple U.S. locations, delivering seamless logistics solutions including transportation, warehousing, and supply chain management to a diverse range of industries.
Our unwavering commitment to excellence, customer satisfaction, and safety has established BWT Logistics as a trusted partner in the logistics sector. We cultivate a collaborative and dynamic culture where our team consistently strives to exceed expectations.
At BWT Logistics, we prioritize building long-term partnerships by offering customized services that support business growth. Whether managing complex supply chains or providing streamlined warehousing solutions, our goal is to deliver consistent value to our clients and contribute to their success.

POSITION SUMMARY

The Supervisor will oversee and manage the day-to-day operations of Leads and Clerks, ensuring all tasks are completed efficiently and in compliance with company policies. This role is essential for maintaining high standards in receiving, dispatching, and quality assurance of goods, as well as managing inventory and storage areas.

• Supervise Leads to ensure accurate and timely completion of workloads
• Train Clerks on job-essential paperwork to ensure task accuracy
• Hold employees accountable for job functions; apply disciplinary actions per company policy
• Conduct quality checks to ensure compliance with SOPs
• Address customer complaints and production issues with effective problem-solving
• Maintain high levels of customer satisfaction through excellence in receiving, dispatching, and quality control
• Measure and report on warehousing activities and employee performance
• Organize and maintain inventory and storage areas
• Ensure shipment accuracy and inventory transaction efficiency
• Provide coaching and communicate job expectations to employees
• Determine staffing needs and assign workloads accordingly
• Interface with customers to answer questions or resolve problems
• Maintain item records, document necessary information, and use reports to project warehouse status
• Identify areas for improvement and implement new or adjusted procedures