SUPERVISOR-CHILD PROTECTIVE INVESTIGATOR at State of careers Rhode Island

Providence, Rhode Island, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

98107.0

Posted On

14 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Child Protective Investigations, Screening, Evaluating Referrals, Investigative Techniques, Staff Monitoring, Fact Assessment, Report Preparation, Case File Review, Staff Training, Interviewing Skills, Information Systems Utilization, Policy Adherence, Federal Law Knowledge, State Law Knowledge, Social Work Principles

Industry

Government Administration

Description

Department Department of Children, Youth, and Families Division Social/Human Services Salary $86,612.00 - $98,107.00 Job Profile JC-02825400-77 - Supervisor, Child Protective Investigator (RIASSE L580 DHS DCYF BHDDH DOC) Scheduled Work Days & Work Hours This position is a standard work week, Sunday - Thursday 3:00pm - 11:30PM, Field. Days off Fri/Sat. This position is located within the Division of Child Protective Services. Opening Date March 14, 2026 Closing Date March 23, 2026 Job Requisition Number JR101366 SUPERVISOR-CHILD PROTECTIVE INVESTIGATOR (Open) Pay Grade C00A31 A Classification Supervisor, Child Protective Investigator Class Definition GENERAL STATEMENT OF DUTIES: To supervise professional staff engaged in receiving, screening, evaluating and investigating referrals/complaints relative to alleged child abuse and/or neglect and alleged institutional abuse and/or neglect; to closely monitor staff to enhance performance and provide direction in obtaining and assessing facts; and to do related work as required. SUPERVISION RECEIVED: Works under the general supervision of a superior with some latitude for the exercise of initiative and independent judgement in the performance of screening, assessments and investigations; work is reviewed upon completion through submitted reports and conferences for results obtained in conformance to accepted professional investigative standards, principles, practices and techniques with an emphasis on child protective services, as well as Federal and State Law and Departmental policies, procedures and goals. SUPERVISION EXERCISED: Assigns, supervises and reviews the work of a professional staff as well as clerical and data entry staff. ILLUSTRATIVE EXAMPLES OF WORK PERFORMED: To supervise professional staff engaged in receiving, screening, recording, evaluating and investigating referrals/complaints relative to alleged child abuse and/or neglect and alleged institutional abuse and/or neglect/ To provide direction to staff in methods and techniques in obtaining, analyzing and investigating child abuse and/or neglect and institutional analyzing and investigating child abuse and/or neglect and institutional abuse and/or neglect referrals/complaints in a specified time frame. To ensure the investigative process is completed in accordance with accepted professional investigative standards, principles, practices and techniques. To initiate (when necessary) and participate in meetings and conferences to review and evaluate the facts obtained from a complaint and the subsequent investigation. To properly operate sophisticated information systems, equipment and telephonic systems equipment; To ensure the proper usage of this equipment. To assist staff in the identification of critical and urgent instances of alleged abuse and/or neglect. To review case files to ascertain the completeness and accuracy of investigation activities. To monitor and review the work of the staff to ensure compliance with departmental goals, policies, and procedures. To consult regularly with the superior regarding the work of the staff; immediately calling attention to examples of positive performance as well as any difficulties with a particular case or problem with a staff member noting recommendations for action. To complete evaluations of the staff indicating areas of competence and excellence as well as specific deficiencies and areas of improvement. To evaluate the effectiveness of the services provided by the staff in regards to conformance to policies, procedures and rules; and to recommend changes as required. To improve those services. To assist in the training (orientation and on-going) of staff consistent with departmental policies, procedures and goals. To do related work as required. REQUIRED QUALIFICATIONS FOR APPOINTMENT: KNOWLEDGES, SKILLS AND CAPACITIES: To thorough knowledge of interviewing skills and the ability to apply and initiate those skills effectively during telephone or other contact; a thorough knowledge of the principles, practices and techniques of investigative work, and the ability to apply such; a thorough knowledge of department policies, procedures, and goals and the ability and commitment to adhere to them; a thorough knowledge of State and Federal Laws relating to programs/mandates providing social services to and protection for children and youth; a working knowledge of the principles, practices, and techniques of social work including child protective services; a working knowledge of community service and maintain effective working relationships with clients, superiors, peers, other Department representatives and to prepare clear and concise reports pertaining to findings, analysis, conclusions and/or recommendations; the ability to assign, supervise and review the work of staff involved in the completion of screening, assessments and investigations; the ability to effectively train staff in the proper procedures utilized in screening, assessment and investigative work; the ability to maintain the confidentiality of all investigations; the ability to extract and interpret highly complex information and ascertain facts by personal contact and analyzing documents; the ability to utilize sophisticated information systems equipment in order to enhance the fact finding and analytical process; the ability to accept direction and work under the supervision of a superior; and related capacities and abilities. EDUCATION AND EXPERIENCE: Education: Such as may have been gained through: possession of a Bachelor’s Degree from an accredited institution of higher learning in Social Work, Social Welfare, Psychology, Sociology, Criminal Justice, Law Enforcement; and Experience: Such as may have been gained through: full-time employment in a public or private agency in a responsible supervisory or administrative position involving: child protection investigations; of social service to children and their families; or full-time employment in a responsible supervisory or administrative position in the field of law enforcement, or related activities. CONDITION OF EMPLOYMENT: Must possess and maintain a valid Rhode Island Motor Vehicle Operator’s license. Supplemental Information Benefits For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/. Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee. STATE OF RHODE ISLAND JOBS The State of Rhode Island is committed to providing fundamental services to all Rhode Islanders. Join our team and enjoy the benefits of providing public service with purpose and impact. If you are a current state employee, you are required to apply through the internal jobs website: Click Here. Applications for current state employees will only be accepted through the internal jobs website. Please log into your Employee Self Service portal and search "Find Jobs" to access the internal jobs website.

Responsibilities

The supervisor is responsible for overseeing professional staff who receive, screen, evaluate, and investigate referrals concerning alleged child abuse, neglect, or institutional abuse/neglect. This includes closely monitoring staff performance, providing direction on investigative methods, and ensuring compliance with professional standards and departmental policies.