Supervisor, Claims Projects at Allied Benefit Systems

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

66000.0

Posted On

18 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Workflow Improvement, Claims Processing, Data Validation, Quality Control, Microsoft Office, Docuvantage, QicLink, Power BI, Power Automate, Microsoft Access, Excel, Visio, SmartDraw, Team Leadership, Coaching

Industry

Insurance

Description

Job Details Job Location: Allied Benefit Systems - CHICAGO, IL 60606 Position Type: Full Time Salary Range: $60,000.00 - $66,000.00 Salary Job Category: Claims POSITION SUMMARY The Supervisor, Claim Project will be responsible for overseeing the daily operations of the team by leading, assigning work, ensuring productivity achieved by the team. They must be knowledgeable of systems and programs, be able to gather information of systems currently used by Claim Operations to find ways to improve or enhance internal processes and workflows. The Supervisor, Claim Project will communicate recommendations to Claim Operations Management for improvement, development of applications, and testing. Also responsible for staff management, hiring, training, development, coaching and reviews. ESSENTIAL FUNCTIONS Responsible for leading and supervising operations of the Project Team, which identifies program and software needs based on data collected and operational solutions. Programs and software utilized include, but are not limited to, Docuvantage, QicLink, Sharepoint, Teams, Power BI, Power Automate, Microsoft Access and Excel. Works with multiple teams within Claim Operations, including Appeals, Medical Review, Subrogation, Claims Processing, EDI, Plan Building, Mochi Provides guidance to optimize systems, procedures, and processes, assists Claim Management with planning, testing, and implementing new tools and reporting applications, and ensures that all changes to processes and workflows are documented. Manage Project Team inventory and monitor progression of each project to ensure timeliness. Work with Claim Operations Management and the Project Team to understand current operations and procedures. Responsible for oversight and hiring of staff, providing leadership, mentorship to staff, and training new employees. Adhere to, and apply all applicable privacy and security laws, including but not limited to HIPAA and any regulations promulgated thereto. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent. Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed. Perform data validation and quality control to ensure success of programs. Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent. Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed. Actively engage, coach, counsel and provide timely, and constructive performance feedback. Performs other related duties as assigned. EDUCATION High School Diploma required, Bachelor’s degree or equivalent work experience in the healthcare industry required preferred. EXPERIENCE AND SKILLS 3 years project management or workflow and process improvement experience required. 3 -5 years of experience in healthcare and/or insurance industry preferred. 1-3 years prior supervisory experience preferred. 1-3 years QiclLink experience preferred. Experience with desktop or Internet based project management tools such as Microsoft Project, AtTask, Basecamp, or similar. required. Experience with workflow and flowcharting tools such as Visio, SmartDraw, or similar. required. Intermediate level work experience with Microsoft Office, Word, Excel, Access and Power Point software applications required. POSITION COMPETENCIES Accountability Communication Action Oriented Timely Decision Making Building Relationships/Shaping Culture Customer Focus PHYSICAL DEMANDS This is a standard desk role – long periods of sitting and working on a computer are required. WORK ENVIRONMENT Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role. Qualifications

Responsibilities

The Supervisor, Claims Projects will oversee daily operations of the team, ensuring productivity and managing staff. They will also communicate recommendations for process improvements and assist in the development and testing of applications.