Supervisor Clinic -Multi Specialty-Lakeview at UnityPoint Health

West Des Moines, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Problem-solving, EMR Systems, Microsoft Office, Workflow Optimization, Staff Management, Performance Management, Patient Care Coordination, Regulatory Compliance, Budgeting, Teamwork, Continuous Improvement, Recruitment, Onboarding, Training

Industry

Description

Overview UnityPoint Clinic Clinic Supervisor Multi-Specialty and Neuro Clinics Monday-Friday 8AM-5PM Full-time + benefits Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Oversee daily operations of MultiSpecialty and Neurology clinics to ensure efficient workflows, high-quality patient care, and strong interdisciplinary collaboration. Manage provider schedules, staffing, and clinic resources to support multiple specialties, complex care needs, and diagnostic workflows. Lead recruitment, onboarding, training, and performance management for clinical and front-office staff. Optimize clinic workflows to improve patient access, throughput, care coordination, and provider efficiency. Ensure adherence to clinic policies, procedures, and safety standards, including specialty-specific and neurology care protocols. Serve as the primary point of contact for staff concerns, providing coaching, problem-solving, and escalation as needed. Promote clear, compassionate communication among providers, staff, patients, and leadership to support a positive patient experience. Coordinate multidisciplinary care across specialties, including neurology, imaging, therapy services, and external referrals. Support patient education and timely follow-up for complex treatment plans, testing, and procedures. Lead clinic response during emergencies and maintain a safe environment for patients and staff. Support budgeting, staffing plans, resource utilization, and cost-effective operations. Ensure compliance with CLIA, OSHA, HIPAA, and specialty-related regulatory requirements. Monitor environmental safety and protect patient health information. Track performance metrics, quality indicators, and support initiatives that improve outcomes and operational efficiency. Model organizational mission, vision, and values while promoting teamwork, innovation, and continuous improvement. Maintain compliance with attendance expectations, required training, licensure, and certifications. Qualifications RN, LPN, or CMA credential with a bachelor’s degree or equivalent experience required. Business or healthcare management degree preferred. 2–3 years of clinic operations experience preferred. Supervisory or leadership experience in healthcare is a plus. Active RN/LPN/CMA credential. Valid driver's license if driving for work-related duties. Strong leadership, communication, and problem-solving skills. Proficient in EMR systems and Microsoft Office. Knowledge of healthcare operations, compliance, and patient experience best practices.

Responsibilities

The supervisor will oversee the daily operations of MultiSpecialty and Neurology clinics, ensuring efficient workflows, high-quality patient care, and strong interdisciplinary collaboration. Key duties include managing provider schedules, leading staff performance, optimizing clinic workflows, and ensuring adherence to all relevant policies and safety standards.