Overview:
Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.
Responsibilities:

Under the supervision of the Director, Ambulatory Nursing the Supervisor Clinic Nursing Practice is responsible for creating and implementing nursing procedures to foster a productive and quality-driven work environment while planning, prioritizing and assigning health care tasks to clinical support team members. The Supervisor Clinic Nursing Practice functions as a resource to caregivers and is accountable for the promotion of professional growth, competency planning and validation, and performance evaluations. This individual will assist in the development of systems that maximize patient service, safety, quality care and provider efficiency. In addition, the Supervisor Clinic Nursing Practice will assist in departmental quality assurance, performance improvement, and regulatory compliance activities under the direction of the Medical Director/Chief, Director, Ambulatory Nursing, and/or the Practice Manager.

• Oversees and participates in orientation of new Caregivers and conducts an annual assessment of the program, suggesting modification as needed to enhance skill and increase efficiency
• Makes daily assignment for all nursing Caregivers, drafts work schedules, arranges coverage and monitors performance
• Recommends proposals to improve clinic efficiency, productivity or expand nursing services
• Delegates responsibilities to nursing and clinic Caregivers as appropriate to their level of education and skill in accordance with assessed patient needs
• Initiates continuing education seminars, presentations and in-services for Caregivers, utilizing appropriate Bassett Healthcare personnel; conducts an annual assessment of the educational needs of the clinic Caregivers
• Initiates and participates in development and/or revisions of nursing policies and procedures, including treatment and medication administration protocols
• Facilitates QA/QI initiatives as requested
• Implements and maintains procedures for application of the nursing process, including nursing triage, in the outpatient setting on an ongoing basis based on periodic review by the Director, Ambulatory Nursing
• Works with master scheduler to schedule immunization clinics efficiently
• Counsel nursing/lab staff on their performance and interpersonal relationships, takes disciplinary action as needed, assists Caregivers in overcoming deficiencies and ensure success of staff in achieving objectives. Review critical errors with Director, Ambulatory Nursing
• Completes performance evaluations on a timely basis according to policy, seeking input from providers, Practice Supervisor/Manager, peer and self-evaluations
• Recommends and assists in justifying staffing needs, interviews and assesses candidates. Collaborates with Practice Manager for employment requisitions for nursing/lab staff. Works with Talent Acquisition to schedule interviews
• Assists in developing and up-dating standards for Caregivers
• Assures compliance with regulatory agency codes, licensing, professional standards and continuing educational needs
• Utilizes principles of the nursing process in meeting patient age specific needs with regard to safety, hygiene, nutrition and medication administration while also attending to psychosocial, physiological, spiritual and emotional needs
• Assesses patient needs, plans nursing care and coordinates this care with other components of the health care system. Implements or guides the nursing intervention and evaluates results
• Conducts/coordinates outpatient diagnostic and therapeutic testing according to established protocols in conjunction with the physician
• Provides appropriate patient and family teaching and support (i.e. explains treatments and procedures, answers patient questions).
• During periods of short staffing, or increased patient needs, rearranges assignments and delegates duties. Functions in staff nurse capacity to ensure quality patient care and safety
• Expands competencies by attending continuing education programs evidenced by attendance documents presented to Director, Ambulatory Nursing
• Assists in the development of effective interdepartmental working relationships in order that all patient care systems and processes function smoothly with respect to patients and internal customers
• Serves as an example to staff in work habits, teambuilding, compassionate service to patients and colleagues, and support to providers
• Serves as a resource to manager, supervisor, team leader, providers, and other department members for problem solving and information regarding nursing practice and daily clinic workflows
• Addresses patient complaints competently as requested
• Uses layperson’s language when speaking to patients and family, asking patient if they have questions and repeating instructions as often as necessary
• Demonstrates accountability including efficient use of resources
• Demonstrates effective and appropriate time management and organizational skills related to patient care and clinic workflows
• Identifies opportunities for improvement, offers solutions and responds positively to clinical and operational changes. Actively participates in the development of same
• Uses resources efficiently considering cost in planning and delivering care. Offers alternatives when indicated
• Promotes the productivity of providers and provides or delegates care to be provided to the patients in an organized manner
• Ensure supply levels are adequate for daily use and works collaboratively with manager, supervisor, warehouse and staff to adjust and maintain PAR levels
• Communicates appropriately with internal and external customers
• Assures nursing staff is well informed of hospital events and policies affecting the clinic
• Attends meetings and serves on committees appropriate to nursing practices and shares pertinent information with appropriate Caregivers
• Ensures that patient and Caregiver information is kept private and confidential; ensures that Caregivers follow privacy policies
• Performs other duties as requested

Qualifications:

EDUCATION/QUALIFICATIONS:

• 2 Year/Associate Degree in Nursing, required
• * All RN’s hired and do not currently hold a BSN will be expected to demonstrate enrollment in a bachelor’s prepared nursing program within 4 years of hire. BSN must be completed within 10 years. RN’s licensed on or before 12/19/17 are/remain exempt from this requirement
• Vocational/Technical Diploma Professional Nursing Program, required
• 4 Year/Bachelor’s Degree in Nursing, preferred

EXPERIENCE:

• 3 years Nursing experience, required
• Supervisory or management experience, preferred

SKILLS:

• Analysis & Evaluation
• Communication
• Clinical Skills
• Leadership
• Manage People
• Multi-Tasking
• Time Management
• Training
• Responsibility

PHYSICAL REQUIREMENTS:

• Heavy Work - Exerting up to 100 lbs. of force occasionally, and/or up to 50 lbs of force frequently, and/or up to 20 lbs, of force constantly to move objects
• Occasional balancing, climbing, crouching, grasping, kneeling, stooping
• Frequent typing/clerical/dexterity, hearing, lifting, pulling, pushing, reaching, repetitive motion, seeing/monitor/computer use, standing, talking, walking
• Constant visual acuity (color, depth, perception), fit testing

• Oversees and participates in orientation of new Caregivers and conducts an annual assessment of the program, suggesting modification as needed to enhance skill and increase efficiency
• Makes daily assignment for all nursing Caregivers, drafts work schedules, arranges coverage and monitors performance
• Recommends proposals to improve clinic efficiency, productivity or expand nursing services
• Delegates responsibilities to nursing and clinic Caregivers as appropriate to their level of education and skill in accordance with assessed patient needs
• Initiates continuing education seminars, presentations and in-services for Caregivers, utilizing appropriate Bassett Healthcare personnel; conducts an annual assessment of the educational needs of the clinic Caregivers
• Initiates and participates in development and/or revisions of nursing policies and procedures, including treatment and medication administration protocols
• Facilitates QA/QI initiatives as requested
• Implements and maintains procedures for application of the nursing process, including nursing triage, in the outpatient setting on an ongoing basis based on periodic review by the Director, Ambulatory Nursing
• Works with master scheduler to schedule immunization clinics efficiently
• Counsel nursing/lab staff on their performance and interpersonal relationships, takes disciplinary action as needed, assists Caregivers in overcoming deficiencies and ensure success of staff in achieving objectives. Review critical errors with Director, Ambulatory Nursing
• Completes performance evaluations on a timely basis according to policy, seeking input from providers, Practice Supervisor/Manager, peer and self-evaluations
• Recommends and assists in justifying staffing needs, interviews and assesses candidates. Collaborates with Practice Manager for employment requisitions for nursing/lab staff. Works with Talent Acquisition to schedule interviews
• Assists in developing and up-dating standards for Caregivers
• Assures compliance with regulatory agency codes, licensing, professional standards and continuing educational needs
• Utilizes principles of the nursing process in meeting patient age specific needs with regard to safety, hygiene, nutrition and medication administration while also attending to psychosocial, physiological, spiritual and emotional needs
• Assesses patient needs, plans nursing care and coordinates this care with other components of the health care system. Implements or guides the nursing intervention and evaluates results
• Conducts/coordinates outpatient diagnostic and therapeutic testing according to established protocols in conjunction with the physician
• Provides appropriate patient and family teaching and support (i.e. explains treatments and procedures, answers patient questions).
• During periods of short staffing, or increased patient needs, rearranges assignments and delegates duties. Functions in staff nurse capacity to ensure quality patient care and safety
• Expands competencies by attending continuing education programs evidenced by attendance documents presented to Director, Ambulatory Nursing
• Assists in the development of effective interdepartmental working relationships in order that all patient care systems and processes function smoothly with respect to patients and internal customers
• Serves as an example to staff in work habits, teambuilding, compassionate service to patients and colleagues, and support to providers
• Serves as a resource to manager, supervisor, team leader, providers, and other department members for problem solving and information regarding nursing practice and daily clinic workflows
• Addresses patient complaints competently as requested
• Uses layperson’s language when speaking to patients and family, asking patient if they have questions and repeating instructions as often as necessary
• Demonstrates accountability including efficient use of resources
• Demonstrates effective and appropriate time management and organizational skills related to patient care and clinic workflows
• Identifies opportunities for improvement, offers solutions and responds positively to clinical and operational changes. Actively participates in the development of same
• Uses resources efficiently considering cost in planning and delivering care. Offers alternatives when indicated
• Promotes the productivity of providers and provides or delegates care to be provided to the patients in an organized manner
• Ensure supply levels are adequate for daily use and works collaboratively with manager, supervisor, warehouse and staff to adjust and maintain PAR levels
• Communicates appropriately with internal and external customers
• Assures nursing staff is well informed of hospital events and policies affecting the clinic
• Attends meetings and serves on committees appropriate to nursing practices and shares pertinent information with appropriate Caregivers
• Ensures that patient and Caregiver information is kept private and confidential; ensures that Caregivers follow privacy policies
• Performs other duties as requeste