ABOUT US

At the heart of the world’s greatest golfing destination, the Old Course Hotel, Golf Resort & Spa is an AA 5 Red star, award-winning resort centred around active wellbeing and indulgent good times.
Part of Kohler Company, the Old Course Hotel, Golf Resort & Spa is a privately owned resort, priding ourselves on delivering personalised guest experiences to create lasting memories for our guests and visitors. We specialise in hosting bespoke events, of all shapes and sizes, from weddings and conferences to grand balls and global summits.

Reporting to the Conference and Banqueting Manager, you are part of the Food and Beverage operational management team and are responsible and accountable for guest experience and providing a service of excellence in all Conference and Banqueting areas across the Old Course Hotel, Golf Resort and Spa.

Your responsibilities will include:

• Supporting with the leading, training, and developing the conference & banqueting (C&B) team to deliver outstanding service to guests and clients.
• Supporting on all C&B functions, including planning, execution, and post-event de-brief.
• Collaborating with clients and event coordinators to ensure seamless execution of events.
• Ensuring C&B spaces are set up according to company brand high standards and event specifications.
• Driving innovation in C&B offerings to create memorable experiences for guests.

To be successful in this role you will have the following qualities and experience:

• Proven experience in a similar role within a luxury hotel or high-end event space.
• Strong leadership and organisational skills with the ability to motivate a team.
• Proven track record of people management responsibilities.
• Exceptional attention to detail and a passion for delivering top-end service.
• Excellent communication and interpersonal skills.
• Strong commercial acumen.
• Flexibility to work evenings, weekends, and holidays as required.
• Availability to work shifts, including evenings and weekends as per business needs.
• Must currently have right to work in the UK (Essential)