Company Description
NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company (’Versant’) comprised of most of NBCUniversal’s cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description

The Supervisor, Entertainment is responsible assisting the Entertainment Costume Operations Manager with the daily supervisory leadership of the front-line employees with a key focus on the daily operation of the Entertainment Costume Department.

• Oversee the daily operations of the Costume Areas; including monitoring staff and ensuring that all standard operating procedures are maintained.
• Coach, monitor and track the hourly staff’s work processes. Instruct and monitor costume staff in required daily techniques and procedures.
• Monitor and track daily labor hours and correct as needed to remain on fiscal plan.
• Monitor overall labor/training budgets and report to Manager.
• Work with Costume staff and Entertainment Management on solutions to issues.
• Oversee costume inventories and requests orders as needed.
• Maintain quality control for all costume pieces.
• Supervise team member schedules. Perform proper and timely administration of daily payroll/time keeping.
• Oversee department staffing levels and hire new team members as needed.
• Communicate consistently with the hourly staff by providing feedback for both, recognition and opportunities for improvement, daily.
• Communicate with management and hourly team members, keeping communication open to maintain positive team member relationships.
• Provide coaching and timely investigation, responses to internal guest, and employee concerns.
• Develop and implement programs to improve internal guest and employee satisfaction.
• Monitor safety practices and respond to safety concerns. Implement Company sanctioned safety procedures. Investigate and resolve Environmental, Health and Safety Issues.
• Assist and supervise with the installation of new entertainment costumes/projects and events, as needed.
• Perform other duties as assigned.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $27.00- $30.00

Qualifications

• At least 2 years of costume operations management/team leadership experience; pr equivalent combination of education and experience.
• Must be available to work on weekends, holidays and nights as required.
• Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day.
• Thorough knowledge of MS Excel, Work and PowerPoint.

QUALIFICATIONS & KEY COMPETENCIES

Maximizing resources: Work collaboratively with all employees in the organization and support others when requested. Seek expertise, advice, and perspectives from a variety of sources both within and outside the organization to ensure a high work standard and an engaging culture for employees. Maintain a productive balance between the concern for people and concern for work results.
Project Management: Develop plans for accomplishing objectives, monitoring status, and providing regular status updates. Provide relevant information to others in a timely manner and follow through with commitments made to others. Recognize the broader implications of a project; doing all that should be done, not just as directed.
Learning and adapting: Remain productive during periods of ambiguity, uncertainty and change.
Demonstrate a willingness to take on new challenges, responsibilities, and assignments. Proactively utilize slower periods to improve work and or work environment; equipment maintenance, archiving, general organization, etc.
Leadership: Set a positive, productive and communicative tone as a leader in the department. Partner with the leadership team when representing policies and procedures, remaining positive with employees, and voicing concerns directly to senior management. Consistently exhibit an “open door” demeanor which fosters approachability, professionalism and openness. Be available to all employees equally, treating all employees fairly. Promote healthy, collaborative and positive tone/vibe in venues, areas and/or elements.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com

Please refer the Job description for details