Supervisor, Credit & Collections at Omnicell

Grapevine, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

0.0

Posted On

21 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Credit, Collections, Electronic Remittance Advice, EFT, Payer Setup, Revenue Integrity, New Store Implementation, Cross-functional Communication, Healthcare Billing, Pharmacy Billing, Data Analysis, Problem-Solving, Time Management, Organizational Skills, HIPAA Compliance

Industry

Hospitals and Health Care

Description

AR Supervisor – Third Party Payor AR Position Summary The AR Supervisor – Payer & New Store Implementation is a key contributor within the SPS Collections team, responsible for supporting payer setup, revenue integrity, and successful onboarding of new stores. Under the direction of a Manager, this role establishes and maintains processes related to electronic remittance advice (ERA/835) and electronic funds transfer (EFT) with third-party payers, ensures timely and accurate completion of new store implementation activities, and supports accounts receivable resolution efforts. This position requires strong attention to detail, effective cross-functional communication, and a working knowledge of healthcare and pharmacy billing processes. Key Responsibilities Establish and maintain ERA (835) and EFT processes with third-party payers Coordinate and complete all new store implementation activities, including system access, payer portal setup, and feed file validation Communicate store go-live dates and implementation updates to internal teams Collaborate with carriers and reconciliation partners to resolve missing or incomplete remittance data Perform claim-level accounts receivable and liability reviews using third-party AR systems Research, analyze, and resolve payment discrepancies Process authorized deductions and follow procedures for disputed or unauthorized deductions Convert paper EOBs into electronic format for upload and processing Prepare, maintain, and analyze spreadsheets and management reports Participate in ongoing education to remain current on medical and pharmacy billing regulations Maintain strict confidentiality and ensure full compliance with HIPAA requirements Required Qualifications High School Diploma or GED required Minimum of five years of accounts receivable experience in a healthcare environment Experience using financial systems, databases, spreadsheets, and word processing tools Basic to intermediate proficiency in Microsoft Excel and data entry Strong attention to detail and accuracy Preferred Qualifications Pharmacy industry experience Billing and reconciliation experience Experience with third-party AR systems and payer portals Skills & Competencies Strong written and verbal communication skills Ability to manage multiple priorities in a fast-paced environment Strong analytical and problem-solving skills Ability to work independently with minimal supervision Effective time management and organizational skills Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.” Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy. Our guiding principles inform everything we do: As Passionate Transformers, we find a better way to innovate relentlessly. Being Mission Driven, we consistently deliver on our promises. Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. Understanding that Relationships Matter creates synergies that yield the greatest benefits for all. Intellectually Curious, eager to think deeper to learn and improve. In Doing the Right Thing, we lead by example in ALL we do. We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all. Omnicell is dedicated to fostering an inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com. At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations. Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.

Responsibilities

This role supports payer setup, revenue integrity, and new store onboarding by establishing and maintaining processes for electronic remittance advice (ERA/835) and EFT with third-party payers. Key duties include coordinating new store implementation activities and supporting accounts receivable resolution efforts.