Supervisor - Custom Brokerage at Li & Fung

Special capital Region of Jakarta, Java, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customs Brokerage, Freight Documentation, Organizational Skills, Customer Service, Logistics Operations, Regulatory Compliance, Problem Solving, Team Collaboration, Communication, Attention to Detail, HS Codes, Import/Export Operations, Freight Handling, Record Keeping, Issue Resolution, Service-Oriented Mindset

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Are you a movement maker? Are you seeking new and exciting career opportunities? Here is what you need to know about the job: The Custom Brokerage Supervisor plays a key role in coordinating the clearance and delivery of international freight shipments. This role ensures compliance with all regulatory requirements and supports efficient end-to-end logistics operations. The ideal candidate brings hands-on experience in freight documentation, strong organisational skills, and a service-oriented mindset. Duties and Responsibilities Oversee daily receiving and shipping operations, ensuring timely and accurate movement of goods. Supervise freight flow processes, maintaining communication with suppliers, buyers, shipping lines, agents, and vendors. Address customer inquiries and delivery concerns professionally and promptly. Deliver exceptional service to clients to ensure high levels of customer satisfaction. Coordinate freight handling by ensuring loading/unloading equipment is prepped and ready before shifts. Ensure all shipments are sorted and tagged accurately based on delivery orders and customs requirements. Complete all freight and customs paperwork accurately, maintaining clean and organized records. Investigate and resolve issues such as misdirected shipments and seal discrepancies swiftly. Collaborate with internal teams (e.g., Customer Service, Operations, Compliance) to support smooth customs clearance. Requirements Minimum 2 years of experience in customs brokerage, not limited experience in import/export operations, shipping documentation within a freight forwarding or logistics company. Holds valid PPJK license (mandatory) – certified and authorized to submit customs declarations on behalf of the company. Strong understanding of Indonesian customs regulations, HS codes, and import/export documentation. PPJK Licence Certified #gfs If this sounds like you, Apply Now! As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work. Li & Fung is creating the supply chains of the future. As entrepreneurs, we create innovative products and provide end-to-end solutions for our customers. We are using speed, innovation and digitalization to transform our business in ways the industry has never seen before. Our teams thrive on collaboration and embrace diversity as a driver of innovation. We believe that our people are the source of our strength and expertise, and the reason for our success. We are committed to the creation of an educated, inclusive environment, where everyone is valued and respected, no matter who they are. We know that learning is continual and are dedicated to investing in the future of our people. We are putting purpose at the core of what we do at Li & Fung to make a difference along the supply chain and in our communities. Our goal is to create the supply chain of the future to help our customers navigate the digital economy and to improve the lives of one billion people in the supply chain. You can learn more about our purpose and values

Responsibilities

The Custom Brokerage Supervisor coordinates the clearance and delivery of international freight shipments while ensuring compliance with regulatory requirements. This role involves overseeing daily operations, supervising freight flow processes, and addressing customer inquiries to maintain high levels of satisfaction.