At time:matters you can prove that you are quick and have organizational talent in working on customized solutions for exciting logistical challenges!
Do you have experience in Customer Service and the airfreight field?
Would you like to be responsible for functional management of a customer service team?
If so, apply now!

MOTIVATED AND FLEXIBLE?

We’re looking forward to receiving your application.
Video:
https://player.vimeo.com/video/838980124

• Functional management of a customer service team
• Steer training and organize feedback sessions with employees
• Responsibility for personnel planning, personal control and for ensuring an efficient and flexible organization
• Analyze the operational level of the customer service and initiate and formulate improvements
• Ensuring smooth operational processes in customer service, as well as customer satisfaction and the “Passion for Service” mission statement
• Setup of a cross-functional cooperation with sales and operations in order to improve the operational efforts
• First contact person for external customers, customer service organizations in the group and for internal interfaces
• Safeguard and guide cost efficiency on all level