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Supervisor - Delivery Solutions at METRO/MAKRO
Faisalabad City Tehsil, Punjab, Pakistan -
Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Delivery Management, Customer Service, Team Leadership, Inventory Management, Performance Monitoring, Staff Training, Complaint Resolution, Operational Oversight, Fuel Costing, Logistics Coordination

Industry

Wholesale

Description
Job Description Manage and organize the delivery to be made to customers/client in right quantity and specification. Being thoroughly informed with orders, stock availability, lead a hands-on and timely efficient delivery along with satisfactory customer service. To verify daily fuel costing and transactions and to further ensure the proper documentations pertaining to it. Ensure required productivity of delivery vans. To handle and coordinate customer complaints regarding delivery issues. Promote the product and sales of own brand. Addressing customer complaints to understand customers’ needs and expectations, and to propose solutions. Coach and train team members on existing and new concepts, technology and functionality to pave their way towards the successful achievement of the functional objectives of the team, thus playing a role in the enhancement of the technical skill set of an individual and improving the growth of an individual towards positive attitude. Monitor performance of all team members in order to identify the difference between expected level of productivity and actual productivity. Review and approve all the operational activities of team members that include pickers, loaders and delivery boy. Qualifications Bachelors Or Intermediate with 4 years of experience
Responsibilities
Manage and organize customer deliveries to ensure correct quantity and specifications while overseeing the productivity of delivery vans. Lead and train team members, including pickers and loaders, while handling customer complaints and promoting brand sales.