We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
Under general supervision and following prescribed procedures, this job supervises environmental service aides in accomplishing the housekeeping services of the hospital interior and related hospital properties, as well as to coordinate these activities with other department; assumes responsibility for 24 hours/ 7days a week seamless service of environmental services assigned staff, performing cleaning and/or project work at the company’s medical facilities as a working supervisor; and monitors environmental services employees to ensure that area assignments are maintained in a safe, clean, aseptic and operationally effective condition.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

EDUCATION

Required - High School diploma or equivalent
Preferred - Associates degree in Business Administration or Management

WORK EXPERIENCE

Required - 1 year supervising experience
Preferred - 1 year supervising experience in health care or hotel

KNOWLEDGE SKILLS AND ABILITIES (KSAS)

• Knowledge of regulatory environment; knowledge of cleaning chemicals; proper use andmaintenance of power equipment, such as automatic scrubbers, carpet shampooer, etc.; proper floor care; carpet textile; upholstery fabrics; wall and floor coverings; wood; and synthetic finishes.
• Strong supervisory skills to ensure that work techniques, quality assurance standards, department policies and procedures and job specifications are adhered to.
• Strong interpersonal communication, service recovery and conflict mediation skills to deal courteously and build relationships with employees, patients, families, visitors, nurses, physicians, unit directors, etc.

• Supervises and leads Environmental Services Aides to maintain assigned area in a clean and aseptic manner.
• Exhibits responsibility for the professional development of employees and maintains required professional knowledge and technical skills.
• Exhibits effective communication and customer service skills.
• Exhibits the skills to adapt to change and accept constructive criticism in a positive constructive manner.
• Other related duties as required.
  The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
  Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
  This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
  The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.