Company Description
Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, Hawthorn Dining Room & Bar, 24-hour In-Room Dining and more than 19,000 sq.ft. of newly renovated event space, Fairmont Palliser is truly the place to be. Join us in delivering the iconic luxury experience.
Job Description

• Responsible for the day-to-day aspect of banquet operations to ensure events are executed at a luxury level (maintenance before, during and after the events)
• Providing engaging and luxury service to our guests and colleagues
• Supervise the event team and ensure service standards are followed
• Liaising with clients to ensure all function details are correct and adhered to
• Conduct pre-shift briefings with colleagues for each event
• Process daily banquet bills
• Accountable to complete daily opening and closing duties
• Responsible to ensure all our guests leave with a positive event experience
• Assist in supporting the financial success of the department by monitoring productivity
• To ensure that all equipment, fixtures, and furniture of the department are kept in the best repair possible and are used in a safe and proper manner
• Maintains a safe and clean work environment and ensures that all Health & Safety standards are met, procedures followed and has the knowledge and tools to work safely.
• Maintain awareness of, and ensuring compliance with all food safety & hygiene policies and procedures are followed at all times.
• Maintain awareness of, and ensuring compliance with all sustainability and food waste reduction/diversion policies, procedures and programs at the hotel.
• To follow all department and hotel policies, procedures and service standards
• Execute all other duties as assigned by the Director of Event Operations or their designate