Role and Scope of Position:
Directs, coordinates, and supervises the daily activities of field engineering designers in assigning work, prioritizing assignments, addressing customer requests (new service/reliability) and creating detailed construction designs for large distribution construction projects, State highway relocation work, third party make ready and other special projects. Responsible for reviewing and approving work for internal/external customer requests, maintenance, annual and project work. Accountable for direct supervision, coaching, mentoring, safety leadership and technical guidance to assigned staff in support of producing high quality, timely and cost-effective solutions to technical and business objectives provide customers with safe, reliable, competitively priced and environmentally sound electric service. The supervisor is responsible for the design decisions of their team and will peer check their work as appropriate. Will participate on the project/budget review committee and meetings as required. Individual must have strong communication skills and a strong focus on customer satisfaction for both internal and external customers. Leads and/or participates in cross-functional teams that address tri state initiatives and technical process improvements.
This is a hybrid role. The first three months are full time in the office.
Eversource is looking for a Supervisor, Field Engineering Design, located in Cheshire, CT.
The Supervisor will be actively involved in assigning work, prioritizing assignments, addressing customer requests (new service/reliability) and creating detailed construction designs. Responsible for reviewing and approving work orders for customer, maintenance, annual and project work. The Lead will be actively involved in normal supervisory duties, responsible for the engineering decisions of their team and will audit their work as appropriate. Will participate on the project/budget review committee and meetings. Lead and/or participate on teams that address local and system issues. Individual must have strong communication skills and a strong focus on customer satisfaction, both internal and external.

OTHER SKILLS:

• Ability to effectively deal with people at all levels, both internal and external to the company.
• Effective communication skills with strengths in employee relations focusing on a teamwork environment.
• Has demonstrated through experience, very high standards of professional and technical competence, and to have a complete and thorough knowledge of technical skills.
• Thorough knowledge of distribution standards, policies, regulations, engineering specifications, applicable codes, TEAL contract, I&R book, procedures and practices.
• Provides supervision within the provisions of the agreement between the Company and the local bargaining unit(s).
• Thorough knowledge of Company software and computer navigations skills.

EDUCATION:

• Bachelor’s degree, engineering preferred or related discipline or equivalent technical experience

Experience:

• Five (5) to ten (10) years of related experience. Utility distribution engineering experience preferred. Supervisory experience preferred.

Technical Knowledge/Skill:

• Demonstrates competency and proficiency in oral and written communications;
• Customer driven;
• Displays initiative;
• Accepts responsibility;
• Holds others accountable;
• Participates in and facilitates team effectiveness;
• Assumes the role of team leader;
• Thinks and acts analytically;
• Makes sound decisions to support the mission;
• Applies knowledge and skill to solve problems and respond promptly, appropriately and constructively to employee

• Responsible for successful completion of field engineering work (i.e. customer related work, maintenance work, and project work) including preparation of estimates, business policy applications, planning and design, customer contact, allocation and control of resources and construction.
• Responsible for the development of cost effective preliminary and detailed engineering designs and the preparation of work orders and estimates for distribution service/construction projects.
• Responsible for coaching, directing and providing technical support relative to service/project installations, system priorities, engineering guidelines and operating decisions during normal and emergency situations.
• Responsible for designs that can be safely constructed and operated, for ensuring that safe and environmentally responsible work practices are followed and empowering teams to take responsibility for themselves, customers and assets.
• Maintains awareness of customer requirements and customer satisfaction; ensuring that the plans are designed and implemented on time to the customer and built to company specifications and standards.
• Analyzes workload to ensure availability of resources to facilitate completion of engineering priorities, assignments and projects; this includes proper coordination of work activities with other departments, outside contractors, customers etc.
• Able to work with / on cross-functional teams to resolve local and system wide issues.
• Responsible to assist with evaluation and development of new technology, equipment, systems, tools, standards and procedures.
• Supports regulatory commitments involving local towns, state and federal regulatory agencies.
• Responds to requests for engineering / technical assistance on Power Quality, Root Cause Analysis, Financial Planning and Project Management/Development.
• Responsible for the safety of engineering staff, contractors and members of the public in relation to any project under his/her direction.
• Thorough coaching, feedback, development and training of field engineering staff, encourages continuous improvement of performance through teamwork. Assesses training needs and helps develop training programs and monitors their effectiveness.
• Responsible for team performance and employee reviews.
  Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

• Demonstrates competency and proficiency in oral and written communications;
• Customer driven;
• Displays initiative;
• Accepts responsibility;
• Holds others accountable;
• Participates in and facilitates team effectiveness;
• Assumes the role of team leader;
• Thinks and acts analytically;
• Makes sound decisions to support the mission;
• Applies knowledge and skill to solve problems and respond promptly, appropriately and constructively to employees