Supervisor at Frasers Group

Liverpool, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

31450.0

Posted On

24 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Luxury sales, Team leadership, Customer service, Visual merchandising, KPI management, Product knowledge, Coaching, Communication skills, Commercial awareness, Relationship management, Stock management, Event planning, Problem solving, Assertiveness, Resilience

Industry

Retail

Description

Company Description FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent. Finding the fearless. To stay ambitious, we are looking for a driven Supervisor to join the team at our flagship store in Liverpool Job Description The responsibility. Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashion Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs Passionate about the industry and trends Self-driven to develop and maintain your own product knowledge using brand and store product information, education materials and attending training as required Pro-actively engage with clients to develop customer loyalty Contact clients with information on new ranges, products and instore events Own the planning and delivery of in-store events in conjunction with the store and brands Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times Support with stock counts and other operational duties Be a Brand Expert through positive promotion of product and company image at all times Lead by example to support and coach the brand ambassadors Support the store management team Develop strong relationships with brand representatives Perform as a team player, participating in all activities to contribute to the store objectives Ensure compliance with all policies and procedures Champion our company culture and values Qualifications An opportunity like this is for the fearless. The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will: ● Think without limits and take the team with you You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if it’s the best option for the business. ● Own it and back it You will take pride in what you do with confidence, but not overconfidence. It’s important you take ownership of your decisions, stand by your convictions and reason with contradiction. ● Not hesitate and act with purpose You will ask for forgiveness – not permission. You will be comfortable juggling multiple projects acting both decisively and instinctively without support from managers. ● Be commercial and customer-focused. You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision. Candidate Profile. Experience leading a team in a fast paced environment Demonstrates a high level of personal energy Confident, assertive and personable Positive and enthusiastic with a can do attitude Great communication skills Self-driven to upskill and learn Resilient and resourceful A natural coach and leader Additional Information The Rewards: Basic rate salary £31,450 per annum 28 days holiday a year inclusive of bank holidays 20% Staff Discount across all Frasers group Stores 50% in store uniform discount Weekly/Monthly & Quarterly Commercial Bonuses Commission led bonuses across a wide range of products Long Service awards Discounted Gym membership

Responsibilities

The Supervisor is responsible for delivering a luxury selling experience while driving individual and team sales targets and KPIs. They will also oversee in-store events, maintain visual presentation standards, and coach brand ambassadors to ensure operational excellence.