Supervisor - Greggs at Moto

Rochdale, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

27700.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Brand Ambassadorship, Customer Service, Profit Maximization, Cost Control, Stock Processing, Target Setting, Coaching, Feedback Delivery, Training Needs Identification, Customer Feedback Management, Food Preparation, Decision Making, Initiative, Communication Skills

Industry

Hospitality

Description

Supervisor - £27,700 - 40 hours per week Address: Birch Services, M62 Junction 18/19, Heywood OL10 2QH As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Greggs much loved sausage rolls, baked good and exceptional service as we transform the UK’s rest stop experience. What we offer our supervisors: Annual bonus up to £3,445pa* Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance Fabulous development opportunities including funded qualifications, leading to the next step in the management team What you will be doing as a supervisor: Leading your teams to achieve and deliver excellent brand standards and customer service Maximising profit by driving sales and controlling costs Processing stock counts and orders Partnering with the Store Manager in setting targets for the team to achieve Spending time with Team Members to provide coaching and feedback, identifying training needs where needed Taking ownership of customer feedback, responding appropriately in a timely manner Supporting the team with preparing food and refreshments What you’ll bring to us: Previous experience of leading or supervising a team highly desirable Passion for delivering a memorable customer experience Great communication skills and be comfortable making decisions Ability to work on own initiative ad make reasoned decisions under pressure Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance. Where our customer’s journey pauses, yours just begins. Apply today! *Please note internally this role is called Team Leader INDTL Want to know what it's like to work for us? Find out from our colleague Luca

Responsibilities

The supervisor will act as the store manager's right hand, leading teams to achieve excellent brand standards and customer service while maximizing profit through sales and cost control. Responsibilities also include processing stock, partnering on targets, coaching team members, handling customer feedback, and supporting food preparation.