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Supervisor Hospitality Area (Placement: Clubhouse Padel - BSD) at BIOTA Smart Home
South Tangerang, Banten, Indonesia -
Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Facility Management, Customer Service, Leadership, Team Management, Staff Scheduling, Event Organization, Conflict Resolution, Marketing Strategy, Budget Management, Operational Procedures, Communication, Interpersonal Skills, Time Management, Sports Management

Industry

Computers and Electronics Manufacturing

Description
Position Overview As the Area Supervisor for the Clubhouse-Padel, you will be responsible for overseeing the operations of our clubhouse facilities, ensuring a welcoming atmosphere for all guests and members. This role requires strong leadership and organizational skills to manage staff, enhance customer experiences, and promote our services effectively. Key Responsibilities Manage daily operations of the Clubhouse-Padel facilities, ensuring high standards of service and maintenance. Lead and mentor a team of staff, fostering a culture of excellence and teamwork. Develop schedules and assign responsibilities to ensure smooth operation and optimal staffing levels. Enhance guest experiences through attentive service and the organization of engaging events and activities. Address customer inquiries, concerns, and complaints to ensure satisfaction and retention. Collaborate with management to implement marketing strategies that drive membership and participation. Monitor and maintain facility supplies, equipment, and maintenance needs. Minimum 4 years of experience in facility management, customer service, or a related field, with at least 2 years in a supervisory role. Bachelor's degree in Business Management, Sports Management, or a related field is preferred. Strong leadership skills with the ability to motivate and develop a diverse team. Exceptional customer service skills and a passion for enhancing guest experiences. Excellent communication and interpersonal skills. Ability to manage multiple tasks and prioritize effectively in a dynamic environment. Familiarity with budget management and operational procedures. A genuine interest in sports, fitness, and community engagement.
Responsibilities
The Area Supervisor will manage daily operations of the clubhouse facilities, including staff leadership, maintenance oversight, and facility scheduling. They are also responsible for enhancing guest experiences, resolving customer inquiries, and collaborating on marketing strategies to drive membership.