Supervisor at Immersive Gamebox

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

17.0

Posted On

21 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Hospitality Management, Communication Skills, Problem Solving, Attention To Detail, Technology Troubleshooting, Team Development, Time Management, Conflict Resolution

Industry

Entertainment Providers

Description

About Us: Immersive Gamebox is on a mission to reinvent how we play video games. We’ve created an immersive team challenge, which takes place in interactive Gameboxes, where players work together to win. The Gameboxes feature a range of techniques, including projection mapping, touch screens, motion tracking, and surround sound, to deliver a fun and immersive experience without needing headsets. We are looking for people who want more than a job - they want to help build a company that disrupts an entire industry. With Immersive Gamebox, you’ll be allowed to push your boundaries, find out what you’re capable of, work with and learn from brilliant colleagues, and enjoy the journey of building a business. Sound like something you can get on board with? Awesome. The Job: As a Supervisor at Immersive Gamebox, you are the face of the business and its values. You know that every person you interact with is just as important as the next. You are a leader across the team and thrive on building relationships with visitors and exceeding their expectations ensuring visitor satisfaction is delivered to the highest standards. If you believe that you are the right candidate for this new and exciting role, and feel that you'll bring energy and enthusiasm to the team, apply today! Key Responsibilities: 1. Welcome all visitors to the space 2. Host and monitor teams through their experience 3. Ensure areas are clean and presentable 4. Keep up to date with bookings and queries 5. Maintain the equipment and technology 6. Answer visitor enquiries and promote the experience to passers-by 7. Communicate and cooperate with other venue staff and the wider team 8. Responsible for opening or closing the venue 9. Support the venue management with leading and developing the team. Experience: * Previously worked in hospitality, retail or entertainment for at least 2 years * Organized with a great eye for detail * Consistent positive attitude * Confident with computer and tablet technology * Willing to work flexible hours * Excellent communication skills. What Person are we looking for? * Optimistic, enthusiastic, and “can do” attitude * Strong sense of ownership, but understands when to escalate issues * Precise, organized, and attentive to detail * Thrives in a fast and changing environment * Calm under pressure. Able to troubleshoot and solve problems quickly * Commitment to efficiency and excellence - do things fast and right * Promote and maintain a positive and professional environment Benefits: * New and exciting concept, with an ambitious growth plan * A chance to test our games before the general public * 401k opt in * Health Insurance * Dental and Vision opt in * Employee Assistance Programme - EAP (Self and Family)

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Responsibilities

The Supervisor acts as the face of the business, ensuring high visitor satisfaction and managing the overall guest experience. They are responsible for venue operations, including opening/closing procedures and supporting management in leading the team.