The person in this position is accountable for managing the day-to-day operations of the Information Technology (IT) Department, working with senior IT management to ensure the availability of the IT infrastructure. This person will provide development, planning, technical leadership, project management, documentation, and implementation resources for the IT department. They will also work with senior IT management to research and develop emerging technologies that benefit the business.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
The individual in this position must be able to understand all policies, procedures, instructions, rules and regulations (including all safety training and safety information) associated with this position which are written in English. In addition, the individual must be able to appropriately respond to these and, where needed, provide reports, presentations, information and communications in English.

EDUCATION AND/OR EXPERIENCE

Bachelor’s Degree required a nd a minimum of five years related experience as a supervisor in a manufacturing environment. Demonstrated technical experience and skill required in the following applications: Virtualization Technologies (VMWare and hyper-V), Microsoft ( Active Directory, Azure, Exchange, Windows 10 and 11, Server 2019 through 2025, Office applications, M365, and SQL Server ), Storage (Pure, Qumulo, Nexsan, and Synology), Networking devices(Cisco, FortiGate, and Meraki), Applications (Secureworks, Qualys, KnowBe4, Netdisco, IPAM, daloRADIUS, Zabbix, Grafana, InfluxDB, Postgres, and Graylog) Ability to conduct cost/benefit analysis (ROI, TCO).
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LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and manufacturing instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. Must be able to effectively communicate and interact with all levels of management.

Overseeing IT Operations :

• Manage the daily operations of the IT department, ensuring that all systems function optimally and securely.
• Monitor and maintain the organization’s technology infrastructure, including servers, networks, and storage systems.