As a Supervisor at LEON, your role centres on leading the team and ensuring smooth daily operations. Responsibilities typically include:
· Team Leadership & Engagement Inspire and motivate the team to deliver excellent service, maintain morale, and foster a collaborative environment
· Operational Excellence Oversee food preparation, store cleanliness, and adherence to health and safety standards. Ensure the restaurant runs efficiently during peak and off-peak hours
· Customer Experience Ensure every customer receives a warm welcome and leaves satisfied. Handle queries and complaints professionally and promptly
· Sales & Profitability Promote sales through upselling and team encouragement. Monitor performance metrics and contribute to profitability goals
· Training & Development Support onboarding and training of new team members. Help develop LEON Family Members into future leaders