Supervisor Lounge at Swissport International AG

Schiphol, North Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

09 May, 26

Salary

3336.0

Posted On

08 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Hospitality Management, HACCP Compliance, Stock Management, Performance Reviews, Mentoring, Onboarding, Customer Service

Industry

Airlines and Aviation

Description

Are you ready to take off in a dynamic and fast-paced aviation industry? As a world leader in aviation services, Swissport provides ground handling, cargo, and passenger services to more than 300 million passengers each year. Our mission is simple: “To deliver consistent and customized solutions for a better customer experience across the global aviation industry.” We believe our people are what set us apart from the competition. At Swissport, we are driven by our core values: Show You Care, Do the Right Things, and Win as a Team. We are currently looking for dedicated individuals who align with these values to strengthen our team at various locations around the world. Job Overview As a Supervisor, you are responsible for delivering a high standard of service within the lounge and contribute independently to daily operations. You ensure your team performs optimally and maintain the professional appearance of our Business Lounges. In addition to managing staff, you will mentor interns, provide onboarding, and conduct evaluations. As a team leader, you will also conduct performance reviews, appraisals, and absence-related conversations with team members. Your Responsibilities The Lounge Supervisor oversees the proper execution of tasks and procedures during their shift, including HACCP compliance, cleanliness policies, stock management, and access control. For accurate billing to our Finance department, you also ensure proper registration of our lounge guests. Your Profile You have an MBO/HBO level of education (equivalent to vocational or bachelor’s level); You have experience leading teams in the hospitality industry; You have good command of both Dutch and English (minimum level B1); You are available to work variable shifts between 05:30 and 22:30. What We Offer A 12-month contract with a two-month probation period; A starting salary from €3.336,- (excluding shift allowances); A full-time position of 38 hours per week; Allowances for irregular shifts; Travel allowance; Pension plan participation; A versatile and leadership role at Schiphol Airport. At Swissport, we believe in diversity, equal opportunities, and the power of our values to drive success. We are committed to providing an inclusive workplace and ensuring all qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at Swissport Careers to learn more about life at Swissport. Join Swissport today and become part of a team that connects the world through aviation!

Responsibilities

The Lounge Supervisor oversees the execution of tasks and procedures during their shift, ensuring compliance with cleanliness policies and stock management. They also manage staff performance and conduct evaluations.