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Supervisor - Manchester Trafford (32 hours) at Rituals
Manchester, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Brand Ambassador, Product Expertise, Customer Needs Assessment, Role Model, Mentor, Lead Sales Advisor, Luxury Retail, Cosmetics, Goal Achievement, Customer Experience, Team Mentoring, Decision Making, Problem Solving, Organization, Structure, Performance Target Motivation

Industry

Personal Care Product Manufacturing

Description
Job Description As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors. Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics! You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors. Qualifications High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers! On top of that, you have: Prior experience as a supervisor or Team Leader within retail or hospitality. Strong motivation to reach performance targets. A customer-service mentality and team-player’s work ethic Decision making and problem-solving skills. Eye for detail, organised and structured. Rituals Job Grade Shops: 10 Hours per week: 40 Type of Shop: Regular Shop Rituals Job Profile: Rituals Expert Rituals Job Family: Retail Sales Department: Stores Shop Job Title: Rituals Expert
Responsibilities
As part of the in-store management team, the Rituals Expert acts as a brand ambassador, mastering the customer experience through product expertise and actively listening to customer needs. This role involves working alongside store management to achieve personal and store goals while mentoring and supporting the Rituals Advisors.