We are seeking a dynamic and experienced individual to join our team as Supervisor at our new opening, Mare Street Market King’s Cross. As a Supervisor, you will play a pivotal role in ensuring exceptional customer service, maintaining operational efficiency, and leading a team of dedicated staff members.

Responsibilities:

• Supervise daily operations of the bar and restaurant, including: managing the smooth running of service independently; opening and closing procedures; ensuring cleanliness; and adherence to health and safety regulations.
• Provide exemplary customer service by greeting guests, taking orders, and resolving any issues or complaints promptly and professionally.
• Train, mentor, and motivate staff to deliver high-quality service, uphold company standards and act as an example of exemplary staff conduct
• Assist in inventory management, including stock ordering, stock rotation, and minimizing wastage.
• Monitor and maintain beverage quality, ensuring consistency and compliance with recipes and standards.
• Handle card transactions accurately, reconcile daily sales and complete daily briefing reports
• Collaborate with management to develop and implement strategies for increasing revenue and enhancing the guest experience
• Uphold a positive and inclusive work environment, fostering teamwork, respect, and maintaining staff well-being.
• Conduct regular inspections of equipment and facilities, reporting any maintenance issues promptly and following up to ensure resolution.

Requirements:

• Previous experience in a supervisory role within the hospitality industry, preferably in a bar or restaurant setting.
• Extensive knowledge of food and beverage operations, including cocktail preparation, wine service, and menu offerings.
• Strong leadership skills with the ability to inspire and motivate a diverse team.
• Excellent communication and interpersonal skills, with the ability to interact effectively with customers and staff at all levels.
• Proven organisational and time management abilities, with the capability to prioritize tasks in a fast-paced environment.
• Attention to detail and a commitment to maintaining high standards of cleanliness and hygiene.
• Flexibility to work evenings, weekends, and holidays as required.
• A passion for delivering exceptional hospitality experiences and a genuine interest in the food and beverage industry.
• Relevant qualifications in hospitality management or related field are desirable but not essential.

Benefits:

• Opportunities for career advancement and professional development
• Tronc on top of hourly pay
• 40% staff discount on food and beverages both on-site and at sister venues
• Regular paid trainings in a range of areas
• Free meal provided on shift every morning and evening
• A supportive and collaborative work environment.

If you are a dynamic and enthusiastic individual with a passion for hospitality, we invite you to join our team for this exciting new opening in the heart of King’s Cross.
Job Type: Full-time
Pay: From £13.50 per hour

Experience:

• Supervising: 1 year (preferred)
• Hospitality: 3 years (preferred)

Work Location: In perso

• Supervise daily operations of the bar and restaurant, including: managing the smooth running of service independently; opening and closing procedures; ensuring cleanliness; and adherence to health and safety regulations.
• Provide exemplary customer service by greeting guests, taking orders, and resolving any issues or complaints promptly and professionally.
• Train, mentor, and motivate staff to deliver high-quality service, uphold company standards and act as an example of exemplary staff conduct
• Assist in inventory management, including stock ordering, stock rotation, and minimizing wastage.
• Monitor and maintain beverage quality, ensuring consistency and compliance with recipes and standards.
• Handle card transactions accurately, reconcile daily sales and complete daily briefing reports
• Collaborate with management to develop and implement strategies for increasing revenue and enhancing the guest experience
• Uphold a positive and inclusive work environment, fostering teamwork, respect, and maintaining staff well-being.
• Conduct regular inspections of equipment and facilities, reporting any maintenance issues promptly and following up to ensure resolution