Supervisor, Medication Renewal Center at Beth Israel Lahey Health

Westwood, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Dec, 25

Salary

0.0

Posted On

21 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Pharmacy, Data Analysis, Clinical Care, Insurance Processes, Management, Training Development, Quality Control, Communication, Workflow Optimization, Performance Monitoring, Fraud Prevention, HIPAA Compliance, Team Leadership, Cost Management, Auditing, Pharmacy Technology

Industry

Hospitals and Health Care

Description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Supervisor will report to the director of pharmacy shared services and will be responsible for the supervision of the medication renewal center team. This individual will be responsible for the day to day operations and oversight of a team of pharmacist and pharmacy technicians. This individual will also work closely with the director of pharmacy shared services on various projects, implementation and management of shared pharmacy services. Job Description: 1. Oversees the performance of the various pharmacist and pharmacy technicians and works closely with leadership to meet departmental goals and performance. (essential) 2. Monitor and provide reporting on key performance indicators and meet with staff on a routine basis to have performance discussions (essential) 3. Plans, reviews and optimizes workflows within the medication renewal center ensuring maximization of efficiencies. Ensures the proper work flow and intakes distribution through departments, and schedules and delegates work load amongst team members. (essential) 4. Ensures employee training and quality of work through development of training materials, administration of training and continuous quality control. (essential) 5. Ensures consistent communication with staff, patients and providers to ensure proper and timely renewal of prescriptions. (essential) 6. Manages direct reports' work load to effectively manage cost and audits and verifies team members work to ensure information accuracy. (essential) 7. Monitors situations for fraud, waste, and abuse of Medicare/Medicaid benefits and reinforces HIPAA and PHI protocols. (essential) 8. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: More than 10, Indirect Reports: None Required Qualifications: 1. Bachelor's degree in Pharmacy required. 2. 3-5 years related work experience required in pharmacy. 3. Strong understanding of data & analytics. 4. Clinical/ambulatory care pharmacist experience. 5. Understanding of insurance and adjudication processes. Knowledge of 3rd Party Insurance Plans. 6. Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access. Preferred Qualifications: 1. Specialty Pharmacy, 340B and/or contract pharmacy experience. 2. Management/supervisor experience in pharmacy. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Learn more about this requirement. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.

Responsibilities

The Supervisor will oversee the medication renewal center team, managing day-to-day operations and ensuring efficient workflows. This role includes performance monitoring, employee training, and maintaining communication with staff and providers for timely prescription renewals.